Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Work Availability
Interests
Timeline
Generic
SHAFIQ KYEYUNE

SHAFIQ KYEYUNE

ABUDHABI,أبو ظبي - Abu Dhabi

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience
1
1
Certification
4
4
Languages

Work History

Assistant Operations Supervisor/Lead Barista

SPARROW SPECIALITY
03.2021 - Current
  • Monitored and promoted safe work environment through process adherence.
  • Drove results through communication, collaboration and accountability.
  • Led departmental strategy, innovation and continuous improvement while embracing change.
  • Conducted team meetings and forums to share information.
  • Developed talent to full potential through training, consistent feedback and coaching.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Managed internal operational standards and productivity targets.
  • Compiled training materials for new employees and tracked skill development.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Tracked company equipment, tools and technology to manage inventory.
  • Analyzed department metrics and performance and reported findings to management.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Negotiated with distributors to find quality products and best prices.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

CASHIER/Barista

CATTURA CAFE
12.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate /Barista

SARAYA CAFE & ROASTERS
12.2019 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

MCS
UGANDA
12.2015

Skills

  • Performance Monitoring
  • Risk Management
  • Project Management
  • Quality Assurance
  • Safety Oversight
  • Compliance Management
  • Financial Administration
  • Operations Management
  • Logistics Coordination
  • Customer Relations
  • Staff Supervision
  • Logistics Oversight

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • Sales Essentials Certificate
  • Sales Manager Certificate

Additional Information

ADDITIONAL INFORMATION AND RECOMMENDATRIONS IMMEDIATELY AVAILABLE UPON REQUEST

Languages

Arabic
Beginner (A1)
English
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

BROCKERAGE

CONTRACT NEGOTIATIONS

Timeline

Assistant Operations Supervisor/Lead Barista

SPARROW SPECIALITY
03.2021 - Current

CASHIER/Barista

CATTURA CAFE
12.2020 - 03.2021

Sales Associate /Barista

SARAYA CAFE & ROASTERS
12.2019 - 11.2020

High School Diploma -

MCS

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SHAFIQ KYEYUNE