SHAMIM SULTANA
Dubai,UAE
Summary
Dedicatedly handled Administration, Operations, Recruitment, Training and Development with strong knowledge of Human Resources practices. Superior analysis of data, file management, customer service and maintaining confidentiality. Particularly skilled in organization and time management, able to develop innovative systems for maximizing efficiency.
Overview
16
16
years of professional experience
Work history
Administrative officer
Adventus Owner Association Management LLC
Dubai, UAE
2024.11 - Current
- Manage end-to-end recruitment cycle (job posting, screening, interviews, selection)
- Conduct initial interviews and shortlist suitable candidates
- Prepare and maintain employee files and HR records.
- Maintain leave records, attendance, and payroll-related documents.
- Coordinate visa processing and employee onboarding formalities (UAE-specific)
- Verify contracts and agreements after internal budget approval to ensure accuracy and alignment with commercial terms
- Receive, review, and rectify vendor invoices by checking discrepancies in pricing, quantity, and terms.
- Prepare invoices for payable processing and submit to finance within timelines.
- Prepare and issue official documents such as Notices, NOCs (No Objection Certificates), and internal memos.
- Follow up with unit owner for service charge collection in a timely and professional manner.
Administrative Officer
Pact Employment Services LLC
, UAE
2023.05 - 2024.11
- Executing comprehensive recruitment, screening and selection procedures, encompassing interviews and assessment of sales Executives.
- Handle and resolve client queries, provide financial advisory and close deals.
- Perform data entry tasks with high level of accuracy.
- Coordinating development of user manuals, training materials, and other documents as needed to enable successful implementation of process or system to clients.
- Obtain Administrator approval of file deliverables.
- Create reports based on data analysis.
- Utilize CRM software to manage and update customer information.
- Manage customer relationships and ensure customer satisfaction.
- Create and maintain documents for internal and external use.
- Schedule appointments and meetings for team members.
- Ensure customer profiling and categorize customers.
- Provide administrative support to team as required.
Asst. HR-Admin
BC Bhuyan Constructions Pvt. Ltd
, India
2018.01 - 2023.03
- Hiring, training and managing employee's attendance, leave, and timesheet management.
- Utilizing diverse channels such as job postings, social media and networking to source candidates.
- Employee records and HR documentation management, preparation of contracts, NOC, notices, and memos.
- Maintain proper records of contracts, invoices, and vendor documentation.
Assistant Admin Coordinator
Panchayati Raj Department
2010.08 - 2017.12
- Motivate and coach employees to complete Govt. Projects in time.
- Provide support to oversee state-specific applications and customization of PES applications (Online Accounting) of state Govt.
- Overall Monitoring and keeping daily records of Govt.
- Projects by updating through online entry of all Districts and providing technical support.
- Handle and resolve queries, provide technical advisory and close deals.
- Accountable for creating invoices and credit memos, issuing them to the department by all necessary means.
- Worked to motivate and support all senior staff, resulting in excellent workflow and productivity.
- Worked to support the senior staff with day-to-day tasks.
- Updating projects developments and Monitoring.
- Analysis on BRGF Action Plan and preparing strategy for development through weekly presentations.
Education
Master’s in Business Administration - HR & Marketing
Sikkim Manipal University
IndiaBachelor of Science - Biology
Utkal University
IndiaDiploma in Computer Science - Information Technology
National Institute of Information Technology
IndiaSkills
- HR & Recruitment
- Administration
- MS Office
- HRMS
- Vendor & Administrative Coordination
- SC Collection
- Invoice and Payments
- Reporting
- Multitasking
- Problem-solving
- Time-management
- Plan and organize work
- Prepare and maintain reports
- SAP
- Oracle
- Accounts software
Timeline
Administrative officer
Adventus Owner Association Management LLC
2024.11 - Current
Administrative Officer
Pact Employment Services LLC
2023.05 - 2024.11
Asst. HR-Admin
BC Bhuyan Constructions Pvt. Ltd
2018.01 - 2023.03
Assistant Admin Coordinator
Panchayati Raj Department
2010.08 - 2017.12
Master’s in Business Administration - HR & Marketing
Sikkim Manipal University
Bachelor of Science - Biology
Utkal University
Diploma in Computer Science - Information Technology
National Institute of Information Technology