SHAMIRAH KEBRINE NABYONGA
SALES PERSON
KHORFAKKAN,SHARJAH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
STALL AND MARKETING
SNACKAT CAFE
KHORFAKKAN, SHARJAH
09.2020 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Collaborated with team members to achieve target results.
- Displayed merchandise by arranging in appealing ways to boost sales..
- Greeted customers, helped locate merchandise and suggested suitable options.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Maintained records related to sales, returns and inventory availability.
WAITRESS
THE CANVAS HOTEL -MGallery collection
BUR-DUBAI, DUBAI
11.2018 - 12.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Informed customers about daily and seasonal specials.
- Checked identification for minimum age for sale of alcoholic beverages.
WAITRESS
PARATHA HUT RESTAURANT
INTERNATIONAL CITY, DUBAI
01.2017 - 10.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Moved and stocked food products weighing up to 10 Kilograms.
Education
Diploma in Journalism - Mass Communication
Muteesa Royal University
Mengo-Uganda 06.2013 - 01.2015
Skills
Marketing and sales
Upselling
Store opening and closing
Excellent Communication
Active Listening
Interpersonal communication skills
Product promotions
Cash Handling
Certification
Problem solving and Troubleshooting courseTraining - no expiration date
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Problem solving and Troubleshooting courseTraining - no expiration date
07-2022
Customer service Foundation course Training-no expiration date
06-2022
Basic Food Hygiene Course Training - no expiration date
05-2022
STALL AND MARKETING
SNACKAT CAFE
09.2020 - Current
WAITRESS
THE CANVAS HOTEL -MGallery collection
11.2018 - 12.2019
WAITRESS
PARATHA HUT RESTAURANT
01.2017 - 10.2017
Diploma in Journalism - Mass Communication
Muteesa Royal University
06.2013 - 01.2015