SHAMLY MOL
Sharjah,UAE
Summary
Skilled in debt collection and accounts receivable management, with a focus on effective negotiation and client relationship building. Experienced in utilizing ERP systems and Microsoft Office for streamlined reporting and documentation. Proven track record in maximizing recovery and optimizing financial processes. Detail-oriented and adaptable, with strong communication skills and efficient administrative capabilities.
Overview
7
7
years of post-secondary education
13
13
years of professional experience
Work history
Senior Debt Collector
Hadaf Al Khaleej (Tahseel)
Sharjah, UAE
2022.08 - 2026.05
- Manage high-volume write-off and delinquent account portfolios using daily controls.
- Contact customers by phone, email, and other channels to recover overdue payments.
- Negotiate repayment plans and settlements to maximise recoveries and close balances.
- Analyse account status and prioritise collection actions using risk scoring.
- Maintain accurate records of customer interactions and payment commitments.
- Coordinate with team leader and bank on escalated and legal cases.
- Achieve monthly recovery targets consistently while maintaining excellent customer service.
Office Administrator
Computer Numerical Control Experts LLC
Sharjah, UAE
2020.01 - 2021.07
- Managed daily office operations and administrative activities.
- Prepared quotations, invoices, and purchase orders.
- Followed up on customer payments and outstanding balances.
- Maintained databases and documentation.
- Managed inventory and procurement processes.
- Worked with Odoo ERP software to support business operations.
- Facilitated training sessions for new hires ensuring quick familiarisation with office protocols.
Administrative Assistant
Cheriyamundath Marketing LLP
Kerala
2017.10 - 2020.01
- Performed data entry and managed documentation records daily for accuracy.
- Streamlined administrative processes for increased efficiency in the workplace.
- Handled email correspondence and supported customer communications professionally at all times.
- Prepared quotations and invoices and maintained complete records for office reference.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Maintained stock levels to avoid shortages.
Junior Website Developer
Mebron Technologies Pvt Ltd
Tirur, Kerala, India
2016.12 - 2017.06
- Develops and maintains web applications using CodeIgniter PHP framework.
- Designs and optimises dynamic pages with PHP, HTML, CSS, JavaScript, jQuery, and AJAX.
- Creates and manages MySQL databases through phpMyAdmin.
- Writes efficient SQL for retrieval, insertion, updates, and reporting.
- Integrates front-end components with back-end features for responsive web apps.
- Debugs and tests application issues to improve performance and user experience.
- Collaborates with team members to build new features and improve applications.
- Maintains clean, reusable, well-documented code following coding standards.
Accounts Assistant
Al Dara Auto Repair & Workshop
Sharjah
2013.01 - 2013.03
- Prepared invoices and quotations.
- Assisted with payment processing and account documentation.
- Supported accounts receivable activities and customer billing.
Education
Master of Computer Applications - MCA
University of Calicut
India 2009.01 - 2013.01
Bachelor of Science - Mathematics
University of Calicut
India 2005.01 - 2008.01
Skills
- Debt collection and recovery
- Accounts receivable management
- Payment follow-up
- Collection negotiation
- Customer relationship management
- Account reconciliation
- Aging analysis
- Skip tracing
- Billing and invoicing
- ERP systems proficiency
- Data entry and documentation
- Reporting and administrative support
- Microsoft Excel and Word
- Database management
LANGUAGES
English
Fluent
Hindi
Fluent
Malayalam
Fluent
DECLARATION
I pledge and pronounce that all the above information is true to the best of my knowledge.
References
References available upon request.
Timeline
Senior Debt Collector
Hadaf Al Khaleej (Tahseel)
2022.08 - 2026.05
Office Administrator
Computer Numerical Control Experts LLC
2020.01 - 2021.07
Administrative Assistant
Cheriyamundath Marketing LLP
2017.10 - 2020.01
Junior Website Developer
Mebron Technologies Pvt Ltd
2016.12 - 2017.06
Accounts Assistant
Al Dara Auto Repair & Workshop
2013.01 - 2013.03
Master of Computer Applications - MCA
University of Calicut
2009.01 - 2013.01
Bachelor of Science - Mathematics
University of Calicut
2005.01 - 2008.01