Offering strong leadership and organizational skills with excellent communication, strategic planning and analytical capabilities. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Project Management Specialist
EDGE
2023.11 - Current
Guided the development of project objectives, established clear performance expectations.
Implemented quality control measures, ensured adherence to standards.
Managed budgets, controlled unnecessary expenditure on projects.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Identified risks, implemented mitigation strategies for secure project outcomes.
Streamlined processes using lean methodologies, improved operational efficiency significantly.
Facilitated smooth transitions between project stages for seamless progression.
Integrated new technologies into existing systems for improved functionality.
Fostered a positive work environment, enhanced team productivity substantially.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Strengthened stakeholder relationships through regular updates and clear communication.
Led cross-functional teams to achieve project objectives.
Senior Officer, Operations Management
ADQ - GAL
2020.07 - 2023.11
Successfully handled multiple projects simultaneously to support department.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Managed agendas, calendars, boosting productivity for almost 80% of department's daily work.
Collected, arranged, and input information into database system.
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Produced high-quality communications for internal and external use
Organized, facilitated and participated in community service efforts.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Conducted regular reviews of operations and identified areas for improvement.
Implemented innovative technology solutions for streamlined processes.
Identified and resolved operational issues impacting productivity, performance or profitability.
Worked with board of directors to establish objectives and decisively lead operations.
Senior Human Resources Coordinator
AMMROC
2012.12 - 2020.07
Assisted with recruitment process by filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Maintained human resources information system and kept employee files up to date for almost +1000 employees in platform.
Created succession plans for critical roles within the organization, safeguarding business continuity during leadership transitions.
Improved office efficiency by effectively managing internal communications and correspondence.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Supported employee relations, cultivating retention with welcoming and inclusive work culture
Mentored junior HR team members by sharing knowledge and expertise, fostering professional growth among colleagues.
Partnered with senior leadership to strategically align HR initiatives and goals with broader organizational objectives, resulting in a more cohesive and effective workforce.
Optimized benefits administration processes by leveraging technology solutions, resulting in cost savings and improved accuracy in data reporting.
Education
Master of Business Administration -
Abu Dhabi University
Abu Dhabi
2023.10 -
Bachelor of Applied Communication -
Higher Colleges of Technology
Abu Dhabi
2018
Skills
Problem Solving
Time management expertise
Communication efficiency
Data review and analysis
Risk assessment methods
Budget management
Microsoft Office Suite expert
Project planning
Public Relations
Critical Thinking
Languages
Arabic: Native Speaker
English: Fluent
Certification
Google Project Management Certificate – Google
Microsoft Office Specialist (MOS) – Expert Level (Excel, PowerPoint, Outlook) – Microsoft
Lean Six Sigma Green Belt – Process Improvement & Operational Excellence
UAE Labor Law & HR Compliance Certification
Leadership & Emotional Intelligence Certification
Certified Business Analysis Professional (CBAP)
Digital Transformation / AI in Business Certification
Ministry of Tolerance Appreciation Certificate – UAE Ministry of Tolerance and Coexistence