A forward-thinking, ambitious, curious individual. I strive to leave a positive impactful imprint by eagerly contributing to team success through hard work, attention to detail and continued persistence. Consistently motivated to learn, grow, excel, and be challenged while striving to gain a fruitful and worthwhile working experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ESG Research Analyst
Emirates NBD Asset Management
Dubai
10.2023 - Current
Managing and analyzing datasets from third-party ESG data providers, and produce insightful research findings.
Understanding data providers’ methodology, data coverage and strength and weaknesses.
Conducting research independently and undertaking research visits/meetings with a wide range of companies, debt originators, and sell side analysts as required.
Documenting and tracking engagement efforts and supporting ESG engagement reporting.
Tracking, evaluating, and capturing external research and
engagement efforts, ESG issue areas, engaging investment landscape trends, and other relevant topics for the benefit of investment decision-making.
Publishing research conclusions and company meeting notes and present those conclusions across credit and equity teams.
Partnering with the investment teams to help them integrate ESG risk factors into their investment management process and identify sustainability -related investment opportunities.
Working with the Head of Products & ESG on UN PRI annual reporting, preparing ESG-related presentations including engagement case studies and stewardship reporting and responding to other ad hoc requirements.
Client Services Manager
HSBC
Dubai
03.2023 - 09.2023
Developed and maintained relationships with clients to ensure satisfaction.
Managed customer inquiries and complaints in a timely manner.
Ensured compliance with company standards for customer service delivery.
Maintained accurate records of all customer interactions, transactions, comments, and complaints.
Maintained client relationships by partnering with internal teams to understand client goals and objectives.
Business Development Analyst - Commodity Trade Finance & ESG
HSBC
Dubai
01.2018 - 02.2023
Enrolled as a graduate of HSBC for a period of 1 year and a half, rotated through 3 different departments (Guarantees, Receivables Finance, Commodity Trade Finance) with an experience in each for 6 months
Worked on developing the basic understanding of bank guarantees, ran through the process of issuances to cancellations
Moved to the second department of Receivables Finance which entailed monitoring transactions & processing them through systems
Business Management experience in financial performance/revenue reporting of the CTF/ESG team’s clients/pipeline
Assistant to the CTF business development managers in client research, pitches, and performance
Currently working with the direct head of CTF on achieving a clearer look for all CTF clients through financial analysis, data reporting & pipeline tracking as well as management information systems
Simultaneously worked with the CTF department (4 years) as well as ESG (6-months) department in tracking & reporting/analysis/MI of all ESG-related deals
Developed a monthly ESG tracker & working closely with Global Trade & Receivables Finance MENAT business development managers to accumulate & accurately report data
Provided direct engagement in the development of the ESG roadmap for corporate clients through local and regional points of communication
Volunteer
Dubai
12.2020 - 08.2021
Assisted in the onboarding process of volunteers for the Summit by working with the Prime Minister's Office team
Helped with office tasks including taking messages, scanning documents and answering phone inquiries
Intern
Dubai Future Foundation
Dubai
01.2018 - 03.2018
Opted for a 7-week internship rotation throughout the Finance, Human Resources, Marketing and Marketing Communications, and Dubai Future Accelerators departments of the Dubai Future Foundation
Sorted and organized materials such as physical files, tracking spreadsheets and reports
Shadowing the employees in the Finance team and overseeing banking reports as well as petty cash accounts
President of the Entrepreneurship Club
Zayed University
Dubai
09.2017 - 12.2017
Qualitative Research Assistant
Zayed University
Dubai
09.2017 - 12.2017
Summarized search results by preparing written reports and spreadsheets
Performed qualitative analysis
Prepared materials for reports, presentations and submission to peer-reviewed journal publications
Administrative Assistant
Zayed University
Dubai
09.2017 - 12.2017
Performed general office duties as well as assisting the Dean and Assistant Deans of the Business College within the university
The position was mainly focused on performing day-to-day operations in addition to brainstorming ideas and participating in any upcoming events held under the college itself
Part-Time Teacher's Assistant
Zayed University
Dubai
09.2017 - 12.2017
Assessed student assignments to check quality and completeness before submission for grading