Shamma Arbabi
Specialist, Escrow Management
Abu Dhabi
Summary
Seeking a challenging position to acquire new skills, expand knowledge, and leverage learnings. Eager for an opportunity to maximize potential and drive organizational growth.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Escrow Specialist
First Abu Dhabi Bank
12.2023 - Current
- Provided outstanding customer service to clients, fostering strong relationships and repeat business.
- Managed disbursement of funds efficiently upon completion of transactions according to contractual agreements between parties involved.
- Assisted in training new team members on escrow process specifics, enhancing overall department efficiency.
- Followed-up on status of releases, policies, and return of recorded documents.
- Communicated requirements and title exception information to clients.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Produced financial statements and reports to comply with regulations.
- Tracked budget forecasts and monitored budget performance.
- Generated financial projections and forecasts for short- and long-terms
- Prepare and update monthly project reports, tracking project progress from start to finish.
Perform monthly My Migration updates to keep project data accurate in the system.
Process inflows into escrow accounts, ensuring funds are correctly received, recorded, and allocated.
Handle various outflow transactions including:
Payments related to construction, marketing, management, and consultancy services
Refunds to clients or developers as per approval and policies
Corrections of wrong deposits by coordinating with relevant parties
Profit withdrawals according to escrow rules and regulations
Review and verify supporting documents before processing any financial transaction.
Communicate with clients to resolve any document errors or issues before processing payments, ensuring all requirements are met.
Ensure compliance with Central Bank regulations and escrow account policies.
Coordinate with developers, consultants, and internal departments to facilitate smooth and timely operations.
Maintain organized financial records for audit and compliance purposes.
Trainee
First Abu Dhabi Bank
01.2023 - Current
- Ethraa Program
Trainee
True Life Speciality Hospital
02.2021 - 02.2021
- National Day Program
Trainee
Department Of Municipalities And Transport
05.2021 - 06.2021
- Honored by Alain Municipality with a certificate of appreciation.
- Earned certification for participation in workshops at United Arab Emirates University.
- Gx talks at world government summit expo
- Earned certificate for outstanding customer service.
- Coordinated university program at Expo.
- Certificate in Corporate Relationship management (EICCRM)
Trainee
Al-Rehab medical center
01.2022 - 03.2022
- Register the patient as per the hospital policy
- Schedule, reschedule, and verify patient appointments.
- Contributes to the team by accomplishing tasks as needed.
- Provides administrative and clerical support.
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Handle phone calls.
Trainee
Genova Training Institute
08.2023 - 09.2023
- Excellence in customer service
- Performance management
Education
Bachelor Of Financial Accounting - undefined
Higher College Of Technology
AlainSkills
Excellent attention to detail and accuracy in financial transactions
Strong understanding of escrow frameworks, real estate project finance, and UAE regulatory environment
Advanced skills in Excel, banking platforms, and reporting tools
Strong communication and problem-solving skills
Ability to multitask and work under pressure across multiple projects
Team leader
Create an inspiring team environment
Open communication culture
Timeline
Escrow Specialist
First Abu Dhabi Bank
12.2023 - Current
Trainee
Genova Training Institute
08.2023 - 09.2023
Trainee
First Abu Dhabi Bank
01.2023 - Current
Trainee
Al-Rehab medical center
01.2022 - 03.2022
Trainee
Department Of Municipalities And Transport
05.2021 - 06.2021
Trainee
True Life Speciality Hospital
02.2021 - 02.2021
Bachelor Of Financial Accounting - undefined
Higher College Of Technology