Shammas Abdul
Abudhabi,United Arab Emirates
Summary
Dedicated Logistics Coordinator with 5 years of hands-on experience in logistic management and customer support in the healthcare industry. Offering extensive support in managing day to day logistic functions of the fast pacing industry
Overview
7
7
years of professional experience
Work History
Logistics coordinator
Life medical Diagnostics
Abu Dhabi, United Arab Emirates
02.2024 - Current
- Plan the schedule and Execute day to day parcel operations for the medical lab samples collected from different collection centre across the UAE
- Coordinating the dispatching of more than 60 driving staff to accomplish daily delivery requirements
- Obtaining prior approval and permissions from reputed firms to conduct onsite sample collections
- Handle bidding process between carriers and ensure transportation is managed efficiently and effectively
- Work with DCS, Domestic Transportation shipments and information are executed as per SOP and within planned parameters
- Addressed customer queries promptly, thereby enhancing customer service ratings.
- Maintained cleanliness and organisation in the warehouse area promoting workplace safety.
- Oversaw recording and timely dispatch of loads.
- Supported data accuracy for all systems and documentation required for import and export compliance.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
Front desk receptionist cum Operations
Dar Al Shifa Medical Centre
Dammam, Saudi Arabia
03.2018 - 03.2019
- Improved office efficiency by managing incoming calls and direct them to appropriate departments.
- Facilitated smooth operations for front desk area by handling all administrative tasks.
- Ensured timely scheduling of appointments with detailed coordination.
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Assisted in keeping track of office supplies, avoiding sudden shortage.
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
- Handled various administrative duties like filing paperwork or updating databases diligently.
- Created agendas for meetings, prepared materials and took detailed notes.
Education
Bachelor of Commerce -
University of Kannur
India /2012 -
Skills
- Order processing
- Inventory management
- Shipping and receiving
- Excel proficiency
- Logistics management
- Route system development
- Order fulfilment
- OptimoRoute
- Route planning
- Warehouse operations
- Delivery coordination
- Purchase order processing
- Sales order processing
- Supply chain management
- Import/export support
- Humanitarian logistics
Languages
English
Native
Arabic
Advanced
Hindi
Fluent
Malayalam
Native
Timeline
Logistics coordinator
Life medical Diagnostics
02.2024 - Current
Front desk receptionist cum Operations
Dar Al Shifa Medical Centre
03.2018 - 03.2019
Bachelor of Commerce -
University of Kannur
/2012 -
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