Shams Alam

Work Summary – NxGen Enfuel LLC, Dubai
I have been part of NxGen Enfuel since its inception, contributing to the company’s growth from the ground up. In addition to my HR and public relations role, I took on broader responsibilities—supervising the construction phase, securing approvals from DED, Municipality, Civil Defence, and the Ministry of Environment, and completing company registration and activity additions to align with operational needs. I also identified and secured a strategic office location that balanced budget, accessibility, and long-term business growth.

As the company expanded, I prepared and managed documentation for ISCC registration and audits, ensuring compliance with international sustainability standards. Today, I oversee the company’s end-to-end operations, including HR, compliance, government relations, and shipping, driving both daily efficiency and sustainable growth.

HR Executive and Public Relations Officer
Lootah Biofuel LLC - Dubai, UAE & 5 Sister companies (Lootah Biofuel LLC SHJ Br., Integrated Biofuel Abu Dhabi, Integrated Environmental Solutions Abu Dhabi, Institute Applied Experience Dubai, YJOZ General Trading Dubai & company owner’s domestic (HOME) worker)

• Organize periodic renewal of licenses, lease of agreements, work permits, residency, medical Insurance, workmen compensation, property Insurance & third-party liability insurance as required by departments in order to monitor properly and avoid any fines/penalties.
• Applying new labor quota as required and arrange MOL inspection.
• Represent the Company at locations such as the Ministry of labor, immigration, RTA, Police Stations, Airports, Municipalities & other significant Departments.
• Managing Fleet (40+ commercial & admin Vehicles) Maintaining RTA Traffic file, RTA Passing, Insurance, Renewal, Salik, Maintenance and government authorities’ approvals (Permit) as per departments requirement.
• Provide support and advise to other departments in legal procedural aspects that need special processing in ministries and other government entities.
• Planned, organized and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
• Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention
• Coordinating with the new hires to explain the relocation policies and make travel arrangement in case of relocations.
• Generation of Employee ID for new hires and updating their job and personal data is to IT, accounts & payroll Department.
• Managed performance appraisal systems and policies.
• Helping employees on all HR, payroll, and Benefit related queries.
• Managing Voluntary and Involuntary Offboarding activities like Exit formalities, settlement calculations, issuing letters of reference, and exit documentations.

Work Responsibilities:
• Applying work permit, medical, ID, Insurance, ticket booking, tenancy contract renewal, trade license renewal and other related work via authorized typing center.
• Keep abreast of new rules and regulations as per Government announcements and seminars.
• Exploring different business opportunities and avenues with the aim to expand the business to generate revenues.
• Establishing, maintaining, and expanding customer base/network and promoting new product sales.
• Develop plans to acquire new customers or clients, through direct sales techniques, cold calling, and business-to-business marketing visits. Increasing business opportunities through various routes to market.
• Maintaining customer accounts by keeping good coordination to ensure a strong presence in the market. Resolve customer complaints regarding sales and service.
• Coordinating with the supply chain and logistics team for the smooth and timely delivery of products and monitoring dispatch plans.
• Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Preparing and presenting sales, revenue, and expense reports and realistic forecasts to the management team.
• Identifying emerging markets and market shifts while being fully aware of new products and competition status.

• Work Responsibilities:
  • Handling phone calls, e-mails, vendor registration, update customer & supplier data and other admin activities.
  • Applying work permit, medical, ID, Insurance, ticket booking, tenancy contract renewal, trade license renewal.
  • Support to accounts and other departments for invoice, packaging list, filing & handling confidential information.
  • Controlled compensation claims, eliminating unnecessary filings and streamlining processes.
  • Acted as liaison between organization and external benefits providers and vendors.