Shamsher Khan
Abu Dhabi
Summary
Dynamic and adaptable professional with a strong sense of responsibility and excellent communication skills. Proven ability to collaborate effectively within teams, work under pressure, and meet tight deadlines. Proficient in Microsoft Office and Excel, with a readiness to tackle job challenges and commit to long working hours.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
Soft Services Manager
Farnek Services LLC
Abu Dhabi
12.2018 - 03.2025
- Company Overview: under yas marina Circuit –Formula 1 Abu Dhabi Grand Prix Venue Abu Dhabi-UAE
- Managing Soft FM, Cleaning, Landscaping, Hygiene services, Waste management, & Event Logistics for doing all kind of setup for all event
- Preparing monthly report for full soft services
- Weekly and monthly meeting with client and events team
- Monthly KPI meeting with client and subcontractors
- Quality inspection checking on monthly
- WIP & Revenue preparation for monthly
- Costing for all additional work
- Planning, scheduling Cleaning & pest control, Hygiene services work allocations, deployment staff, giving tool box talk
- Preparing daily, weekly and monthly site activities reports
- Preparing Weekly spot check
- Supplying extra rate card workers as per client requirement
- Check the number of employees who report for the shift and ensure that they sign in and out
- Record in the daily logbook any absenteeism, late arrivals requests for leave
- Conduct briefing and assign work verbally to the all Employees and ensure that they collect location keys and the appropriate all materials to start on work
- Check all routine cleaning, Landscaping, waste management & logistics setup that is carried out on daily basis and ensure that the quality of the cleaning is up the set standard
- Note any deviation from the routine cleaning schedule and any special jobs carried out in the logbook
- Attend safety meeting and training sessions and operate in accordance with the instructions received
- Attend client meeting on weekly basis
- Supervise the section to ensure that staff carries out assigned work in accordance with standard operating procedures and adheres to all safety standard
- Conduct employee appraisal yearly basis
- Preparing weekly material requisition and collection from central store as per location and handling of equipment’s, machineries and supplies as per operating guidelines
- Prepare monthly over time for all employees
- Contacting job training and giving awareness for Chemical handling as per MSDS & COSHH
- Reporting daily to Supervisor and discussing daily operations
- Answering email Phone fax and Postal queries
- Arrange food transport as per events requirement
- Arrange staff duty as per events timing
- Under yas marina Circuit –Formula 1 Abu Dhabi Grand Prix Venue Abu Dhabi-UAE
Assistant facilities manager
Model Building Maintenance LLC
Abu Dhabi
09.2016 - 12.2018
- Company Overview: under yas marina Circuit –Formula 1 Abu Dhabi Grand Prix Venue Abu Dhabi-UAE
- Planning, scheduling, work allocations, deployment staff, giving tool box talk
- Preparing daily, weekly and monthly site activities reports
- Check the number of employees who report for the shift and ensure that they sign in and out
- Record in the daily logbook any absenteeism, late arrivals requests for leave
- Conduct briefing and assign work verbally to the cleaners and ensure that they collect location keys and the appropriate cleaning materials to start on work
- Handling of equipment’s, machineries and supplies as per operating guidelines
- Prepare monthly over time for cleaners
- Contacting job training and giving awareness for Chemical handling as per MSDS & COSHH
- Under yas marina Circuit –Formula 1 Abu Dhabi Grand Prix Venue Abu Dhabi-UAE
- Participated in health and safety audits, remedied identified deficiencies swiftly.
- Administered budgets to ensure cost-efficient use of resources.
- Responded effectively to emergency situations, mitigated potential damage or disruption.
- Managed supplier contracts, ensured cost-effective services.
- Facilitated employee comfort by addressing heating, ventilation, and air conditioning concerns promptly.
- Achieved operational excellence by implementing preventive maintenance programmes.
- Supervised full-time staff to comply with policies and guidelines.
- Verified contractors and suppliers deliver cost-effective, high-quality services per contractual terms.
Sr Soft Services Supervisor
Al Raha International
Abu Dhabi
09.2009 - 09.2016
- Company Overview: under yas marina Circuit –Formula 1 Abu Dhabi Grand Prix Venue Abu Dhabi-UAE
- Arranging Staff & Preparing work schedules for VIP Areas at the time of Formula 1 and other Events
- Area Controlled: Media Center, Medical Center, Race Control, Paddock Area Team Building Garages Tunnels TV Compound, Tire Building, Shams Tower, HQ, Dragster, Waste management All Marshal Post and all over Parking Area Work and Height Canopies Cleaning + Glasses Cleaning
- Duties and responsibilities: Planning, scheduling, work allocations, deployment staff, giving tool box talk
- Preparing daily, weekly and monthly site activities reports
- Check the number of employees who report for the shift and ensure that they sign in and out
- Record in the daily logbook any absenteeism, late arrivals requests for leave
- Conduct briefing and assign work verbally to the cleaners and ensure that they collect location keys and the appropriate cleaning materials to start on work
- Handling of equipment’s, machineries and supplies as per operating guidelines
- Prepare monthly over time for cleaners
- Contacting job training and giving awareness for Chemical handling as per MSDS & COSHH
- Under yas marina Circuit –Formula 1 Abu Dhabi Grand Prix Venue Abu Dhabi-UAE
- Streamlined processes for improved efficiency in cleaning tasks.
- Provided training for new staff members to ensure quality service delivery.
- Adhered strictly to COSHH guidelines whilst using chemicals safeguarding employees' health.
- Verified equipment functionality regularly, preventing downtime due to faulty appliances.
- Supervised team members, enhancing overall productivity and effectiveness.
- Coordinated deep cleaning projects, ensuring timely completion and satisfactory results.
- Liaised with management on supply needs for uninterrupted operation of the cleaning unit.
- Promoted health and safety policies among staff leading to reduced workplace accidents.
- Introduced efficient methods of stain removal resulting in enhanced client satisfaction.
- Followed environmental regulations in waste disposal activities for safer surroundings.
- Developed rosters and assigned duties to maximise staff utilisation.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Inspected cleaning quality to achieve pristine standards.
- Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
- Used excellent problem-solving skills to quickly resolve issues.
- Oversaw cleaning for multiple clients and sites.
- Cleaned bathrooms and kitchens thoroughly for exceptional hygiene standards.
- Delivered professional, friendly service across customer-facing tasks.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
- Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
Housekeeping Supervisor
National Catering Company
Abu Dhabi
03.2008 - 09.2009
- Company Overview: Under Aldar Project-Recreation center OV#2, Yas Island Abu Dhabi-UAE
- To brief all the housekeeping staff prior to their shift
- Reporting daily to superior and discussing daily operations
- Checking of the cleaning standard of the assigned area as per the company standard
- To ensure the highest standards of cleanliness to meet infection control standards throughout the units
- To adhere to the cleaning schedule, ensuring the correct and safe use of equipment and chemicals
- To carry out systematic cleaning as required with the use of machinery
- To practice safe handling of chemicals, always following manufacturer’s instructions and ensuring regulations are adhered to
- To maintain and requisition cleaning materials in order to deliver cleaning service
- To display ‘wet floor’ warning cones, when necessary, and remove once the floor is dry
- To adhere to the operational policy regarding the wearing of jewellery and to always wear the uniform and other protective clothing provided
- To attend training courses appropriate to the post
- To understand that staff may be requested to work in any appropriate area within the department
- Under Aldar Project-Recreation center OV#2, Yas Island Abu Dhabi-UAE
Education
Bachelor of Business Administration BBA - Facilities Management
Global University
Delhi / India 08.2010 - 08.2014
Intermediate -
Board of UP
Ghazipur 04.2005 - 04.2007
Skills
- Ready to work intensely
- Dynamic team player
- Sense of responsibility
- Good communication skills
- Collaboration
- Quickly adaptable to job challenges
- Capable of working on deadlines
- Can work under pressure
- Long working hours
- Microsoft Office
- Excel
Languages
English
Hindi
Urdu
Personal Information
- Place of birth: UP
- Passport Number: R-2423245
- Date of birth: 06/15/89
- Gender: Male
- Nationality: Indian
- Marital status: married
- Visa status: Resident Permit-transferable
Custom
- BHB safety specialist (Working at Height), 06/01/09
- First Aid Training-Medic First Aid International, 03/01/11, 03/01/15, 03/01/23
- Cleaning Machinery Operation Training- Intercare Sharjah, 10/01/09
- Cherry picker Training Alaith Scaffolding Dubai, 2009
- Completed Cradle Lift Training
- Evacuation Drill Training Level 2
- BICS Training in Dubai, 2020
Accomplishments
- Formula 1 successes full award 2009,
- Best Employee of the years 2021,2022 & 2023
Timeline
Soft Services Manager
Farnek Services LLC
12.2018 - 03.2025
Assistant facilities manager
Model Building Maintenance LLC
09.2016 - 12.2018
Bachelor of Business Administration BBA - Facilities Management
Global University
08.2010 - 08.2014
Sr Soft Services Supervisor
Al Raha International
09.2009 - 09.2016
Housekeeping Supervisor
National Catering Company
03.2008 - 09.2009
Intermediate -
Board of UP
04.2005 - 04.2007
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