Summary
Overview
Work History
Education
Skills
Languages
Timeline
Shana Sherin

Shana Sherin

Hospitality Management
Dubai,U.A.E

Summary

Skilled Receptionist knowledgeable in lead generation and data management. Strong skills in Salesforce and Microsoft Office administration. Seeking to leverage professional experience and abilities into administrative leadership role. Focused Front Desk Agent with knowledge in customer service, time management and effective planning. Skilled at handling appointments, phone duties and company correspondence. Specialising in balancing many different tasks at once.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Front Office Receptionist

Moulana Hospital
Malappuram, India
09.2022 - 09.2023
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Addressed and welcomed [Number] patrons to business per day.
  • Planned itineraries for guests.
  • Confirmed transactional data.
  • Responded to telephone enquiries from clients, vendors and members of public.

Education

Bachelor's degree - Language & Litreture

Nasra Arts & Science College, India
07.2018 - 04.2021

Diploma - Travel & Tourism Consultant (DTTC)

Akbar Acadamy Of Airline Studies, India
05.2021 - 11.2022

Diploma - Hospitality Management

M.H Institute Of Medical Sciennce, India
06.2021 - 04.2022

Skills

  • Administrative skills
  • Conflict management
  • Multitasking ability
  • Hospitality services
  • Document control
  • Microsoft Office
  • Database administration
  • Professional and smart presentation
  • Fast typing speed

Languages

English
Fluent
Hindi
Advanced

Timeline

Front Office Receptionist - Moulana Hospital
09.2022 - 09.2023
M.H Institute Of Medical Sciennce - Diploma , Hospitality Management
06.2021 - 04.2022
Akbar Acadamy Of Airline Studies - Diploma, Travel & Tourism Consultant (DTTC)
05.2021 - 11.2022
Nasra Arts & Science College - Bachelor's degree, Language & Litreture
07.2018 - 04.2021
Shana SherinHospitality Management