Summary
Overview
Work History
Education
Skills
PERSONAL DETAILS
DRIVING LICENSE
Certification
Timeline
Generic
SHANA THASNEEM

SHANA THASNEEM

HR SPECIALIST
Umm Al Quwain

Summary

I am a seasoned HR professional with a solid track record of over five years in the industry. My expertise lies in crafting and implementing human resources strategies that are not only comprehensive but also meticulously designed to align with and propel business goals forward. My dedicated experience has equipped me with a deep understanding of the intricacies of HR, enabling me to contribute effectively to the success of any organization.

Overview

5
5
years of professional experience
1
1
Certification
4
4
Languages

Work History

HR Specialist

EMIRATES MEDICAL CENTRE
02.2022 - 01.2025
  • Managed employee visa processing, Emirates ID registration, and labour card issuance in compliance with UAE labor laws.
  • Handled complete onboarding and offboarding procedures, including orientation, documentation, and exit formalities.
  • Maintained accurate HR records and staff files, including contract details, leave balances, and license validity.
  • Prepared and processed offer letters, employment contracts, and salary certificates.
  • Liaised with PROs, government departments, and licensing authorities for smooth licensing and immigration processes.
  • Supported payroll processing and managed attendance records using HR systems.
  • Created HR reports and presentations using Microsoft PowerPoint and Excel for management review.
  • Coordinated medical licensing applications and renewals for doctors, nurses, and allied healthcare professionals (DHA/DOH/MOH).
  • Spearhead the recruitment process, from job postings and resume screening to interview coordination and collaboration with hiring managers.
  • Manage offboarding procedures and conduct exit interviews to ensure smooth transitions and capture valuable feedback for organizational enhancement.

HR Administrator

FALCON EYE BUILDING CLEANING
01.2020 - 01.2022
  • Coordinated recruitment activities, including job postings, CV screening, scheduling interviews, and issuing offer letters.
  • Managed end-to-end HR operations for a workforce of over 700 employees, ensuring smooth coordination across departments.
  • Assisted in financial processes utilizing Tally ERP software to support the accounting department.
  • Handled visa processing, labor contracts, Emirates ID, and medical insurance for all staff in compliance with UAE labor law.
  • Coordinated with management for manpower planning, departmental transfers, and succession planning.
  • Managed disciplinary actions, warning notices, and terminations with proper documentation and process adherence.
  • Ensured labor law compliance, monitored contract expirations, and executed timely renewals and end-of-service settlements.
  • Coordinated reporting, effectively planned meetings, and ensured timely updates to management.
  • Managed payroll operations, ensuring accurate and timely salary distribution for all employees.


Customer Relationship Executive

NGI, EMIRATES NBD
10.2019 - 01.2020
  • Spearheaded customer engagement by proactively promoting new products, driving sales growth.
  • Resolved customer issues swiftly, guaranteeing high levels of satisfaction.
  • Handled inquiries on products and services across various communication platforms.
  • Offered expert support and guidance on product usage, technical troubleshooting, and problem resolution.
  • Excelled in delivering outstanding customer service by meeting and surpassing client expectations.
  • Managed a high volume of inbound and outbound calls with efficiency and professionalism.

Education

B. Tech - Computer Science & Engineering

ROYAL COLLEGE OF ENGINEERING & TECHNOLOGY

Skills

Recruiting

Exit interviews

HR policies and procedures

Onboarding and orientation

Training development

Microsoft Office Suite

Benefits administration

Payroll administration

Talent acquisition

PERSONAL DETAILS

  • Date of birth: 30 Apr 1997
  • Nationality: Indian
  • Visa status: Residence Visa

DRIVING LICENSE

  • Driving license category
  • Driving license category 265257

Certification

Certified Human Resource Management professional CPD UK & KHDA Approved

Timeline

HR Specialist

EMIRATES MEDICAL CENTRE
02.2022 - 01.2025

HR Administrator

FALCON EYE BUILDING CLEANING
01.2020 - 01.2022

Customer Relationship Executive

NGI, EMIRATES NBD
10.2019 - 01.2020

B. Tech - Computer Science & Engineering

ROYAL COLLEGE OF ENGINEERING & TECHNOLOGY

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