SHANKAR VAIKUNTAM

• Handling and maintaining potential vendors

• Planning and overseeing new clients to establish rapport and to generate new leads

• Increase the value of current customers while attracting new clients

• Promote the company’s products/services in addressing clients objectives

• Developing new markets by improving sales

• Keeping record of sales, revenue, invoices etc.,

• Attending conferences, meetings and industry events

• Arrange business meetings with prospective clients

• Developing quotes and proposals for vendors

• Team handling and developing goals

• Training personnel and helping team members to improve and maximize their skills

• Manage all activities of Chartering

• Generate new business with direct clients by building & maintaining trust

Establish the chartering plan and strategy in accordance with existing business models

• Recognize changes within the aviation industry, adjust business plan & strategy in conjunction with market trends/conditions

• Coordinate with clients, agencies & partners

• Exchange ideas with superiors & peers in order to develop charter activities & results

• Manage air charter enquiries & advise clients on best possible charter solutions

• Outsource aircraft and as requested by clients

• Represent the company at trade exhibitions, events & networking as

required.

• Client Coordination

• Monitoring Purchase Order/Proforma Invoice Issuance and reconciliation

• Authorizing Estimate for Material & Service PO

• Maintaining POMP I Tracker

• Validating the P! and processing for advance

• Coordinating with Regional SPOC for vendor queries & requirements

• Periodical visit to southern regions, resolving queries, conducting workshops for grievances

• Liaising with HO for unresolved regional queries on daily basis

• Take part in meetings and proceedings as required by the company.

• Manage every aspect of the business and company performance - to include full responsibility for commercial relationships and operational activities

• Responsible for the commercial activities of GHA cargo & logistics business in the local market

• Develop goals & strategies to ensure that the company is fully focused on achieving objectives and meeting competitive and other challenges

• To work in collaboration with Operations Management in reviewing, scrutinizing and developing efficient and effective operational process flow

• Ensures the integrity and completeness of all logistics records and manuals

• Coordinating with Material Suppliers for timely receipt of material to stores and thereby advising accounts & finance dept for payouts

• Coordination with channel partner/customers/logistics partners

• Devise and implement operational standards and constantly evaluate the quality of service through quantitative and objective measures

• E5tdblish clear accountabilities, processes & standards and ensure compliance across the company

• Must play a proactive role in anticipating and Resolving matters, if any emerges from customers, suppliers & stores by implementing innovative solutions to achieve competitive advantage

• Identify staff requirements and training needs, establishing programmes to develop and motivate the team to achieve operational excellence

• Liaison and coordination with AAI in lieu of commercial requirements.

• Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
• Processed invoices and contacted appropriate parties for timely payment receipt.
• Reviewed documentation and identified financial discrepancies where applicable.

• Agents Receipts, Stock Updation, Capping of portals, ADM & ACM

queries,

• New Agents Activation, VMPD Issuance, Bank reconciliation

• Monitoring GSA Collections, Authorizing Payment vouchers,

• Fund Transfers to HO, MIS reporting, Statutory Payments (Service

Tax & TDS)

• Issuance of Form 16 / Form 16A, TDS reconciliation, Salary processing,

• Responsible Cargo sales, Cargo expenses, Cargo reconciliations etc.,

• Stock receipt from Head Office, AWB stock issuance and returns from agents, Reconciliation of missing stock, wrong reporting of stock, Recording cf all stock related entries

• Asset maintenance and updating of new assets

Receiving the Fortnight CSR from agents, ensuring that all the AWBs are reported correctly, by checking the rates and other charges

• Yearly budget forecast and additional budget requirement if needed

• Billing of Invoices and Initiate collection efforts

• Maintained strict vigilance and checking on all the invoices issued

• Ensure no credit is allowed except under the approval by Revenue - Finance

• Ensure every payment for the sales made either by agent (CSR) and counter sales (DSR) must be fully paid on time

• Responsible for collecting penalty in case of delayed payments as per the agreed terms with the agents

• Issuance of Agent Debit Memo and Credit Memos

• Preparing PL1s and Commissions schemes based on target achieved.

Passenger Sales Revenue

• Responsible for Receipt, Control and monitoring Agency/Portal revenues

• Controlling sales & receipts from all airports/stations

• Preparing PLB /Incentive Schemes for networking agents

• Authorizing agents Credit / Debit Memos and Capping of tickets based on productivity

• Authorizing Online Credit Card Refunds and Chargeback queries

Responsible for verification of the correctness of the amounts, accuracy of information

• Day wise Reconciliation of Bank Statement and Responsible for MIS

report

Ensure that the billed invoices have proper supporting and necessary approvals

• To interact with the Treasury far the availability of funds and ensure that the cheques have been prepared in time and sent to the respective authorities

• Monitor and Coordinate with Finance Dept in lieu with Accounts Receivable and Payables

• To work closely with Manager - Revenue and update with any discrepancy / matters that needs immediate attention

• Periodical visit to stations for internal audit

• Liaisoning with Airport Authority officials in lieu with bills and payments

• Handling of Revenue & Expenditure accounts of PSA and Cargo

• Maintenance of transaction related to Airport & City office and updating to HQ

• Generation of Monthly MIS report of Sales and collection

• Coordinating with the PSA & Cargo agents for all discrepancies

• Issuance of ACMs & ADMs thru BSP link (International & Domestic)

• Preparing stock Issuance & Utilization reports of all the agents

• Monitoring Revenue cash collections of City office and Airport office

• Auditing and Liaising with banks

• Authorizing refund for International Tickets (Partly & Full Refund tkts

• Responsible for Bank guarantee and fixed deposits of agents

• Maintaining Cash Vouchers &¢ash book on a fortnightly basis and reporting to HQ

• Coordinating with AAI (Airport Authorlty of lndia) regarding

reconciliation of bills & payments

• Responsible for Service Tax accounting and procedure

• Take part In meetings as conducted by hq

• Produced high-quality communications for internal and external use.
• Tracked records, filed documents and maintained communication between clients to manage office activities.
• Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
• Interacted with customers by phone, email or in-person to provide information.

• Preparing billing discrepancy reports and statements In lieu with the discrepancies

• Reconcile bank statement with our statement

• Preparing fortnightly statements to all the airlines and subordinate agents

• Take part in meetings & resolutions conducted by the IATA.