Shanta Gurung
Dubai
Summary
Professional store management specialist with comprehensive experience in inventory control and logistics optimization. Recognized for fostering team collaboration and driving operational efficiency. Adaptable and reliable, ensuring seamless operations and meeting dynamic business needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Storekeeper
AL Bassam International Factories
01.2020 - Current
- Achieved and sustained 99% inventory accuracy through rigorous cycle counting and stock reconciliation protocols.
- Led and developed a team of 95+ staff, implementing targeted training programs that increased overall productivity by 15% within one year.
- Managed inventory control processes to ensure optimal stock levels and minimize discrepancies.
- Oversaw receiving, storing, and distributing materials while enforcing safety and compliance standards.
- Trained and mentored junior staff on best practices in warehousing operations and inventory management.
- Implemented process improvements that enhanced operational efficiency and reduced storage costs.
- Collaborated with procurement teams to streamline supply chain logistics and enhance material flow.
- Utilized warehouse management systems to track inventory movements and generate performance reports.
- Increased employee productivity through clear communication of expectations, regular feedback, and recognition of exceptional performance.
- Developed strong vendor relationships that resulted in improved product availability and better pricing negotiations.
- Investigated discrepancies in inventory records proactively, identifying root causes and implementing corrective actions as necessary.
- Provided excellent customer service, resolving issues promptly and ensuring satisfaction with every interaction.
- Promoted a safe working environment by adhering to safety regulations and conducting routine inspections.
- Implemented preventive maintenance programs for warehouse equipment which led to reduced downtime.
- Collaborated with management to develop and implement strategies for improving overall store performance.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled day-to-day shipping and receiving overseeing more than 15 projects and suppliers per day.
- Spearheaded loss prevention initiatives and ensured strict adherence to UAE safety regulations (OSHAD) and company policies, reducing operational risks.
- Optimized labor allocation and shift scheduling, improving workflow efficiency and reducing overtime costs by 18%
Floor Leader
Union Properties - Warehouse and Cold Store
05.2018 - 12.2019
- Managed daily warehouse operations and coordinated inbound/outbound logistics.
- Led shift handovers and real-time labor allocation, reducing downtime by 20%.
- Trained staff on safety protocols and WMS usage
- Oversaw daily warehouse operations, ensuring efficiency and compliance with safety protocols.
- Trained and mentored staff on inventory management systems and cold storage best practices.
- Developed training materials for new hires, emphasizing safety procedures and operational protocols.
- Trained and mentored staff on best practices for order fulfillment and equipment handling.
- Implemented process improvements that enhanced workflow efficiency and reduced processing time.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff members.
- Optimized space utilization, reorganizing storage layouts to accommodate new product lines.
- Enhanced warehouse efficiency by implementing effective floor management strategies.
- Handled employee relations issues professionally, mediating conflicts when necessary to maintain a harmonious working environment.
- Established a supportive work culture that fostered teamwork, open communication, and personal growth among employees.
- Increased employee productivity, providing thorough training on warehouse procedures and equipment usage.
- Implemented safety protocols, reducing workplace accidents and maintaining a secure environment for employees.
- Streamlined inventory control processes for improved accuracy and organization.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Conducted research to address shipping errors and packaging mistakes.
Education
MBA - Logistics and Supply Chain Leadership
UCAM University
Murcia, Spain04-2026
BBA -
Delhi Institute of Management Studies (DIMS)
Delhi, India07-2013
Skills
Supply chain management
Leadership in operations
Standard operating procedure implementation
Health and safety adherence
Tally ERP 9 proficiency
LFS-WMS expertise
Logistics coordination
Warehouse management
Lean methodology expertise
Inventory management
Analytical problem-solving
Employee training
Certification
- CISCP-certified international supply chain professional | IPSCMI | Present
- CISCM-certified international supply chain manager | IPSCMI | Present
LANGUAGES
English
Hindi
Timeline
Senior Storekeeper
AL Bassam International Factories
01.2020 - Current
Floor Leader
Union Properties - Warehouse and Cold Store
05.2018 - 12.2019
MBA - Logistics and Supply Chain Leadership
UCAM University
BBA -
Delhi Institute of Management Studies (DIMS)