Shantha Kumari
Summary
Organised Operations Coordinator with strengths in document control, calendar management and cross-department communication. Resolves process issues quickly, supports confidential board preparation and keeps daily operations running smoothly.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Operations Coordinator
AL hind Global Services Dubai
06.2026 - Current
- Coordinated daily operations, streamlining processes for increased efficiency and productivity in the workplace.
- Facilitated communication between departments to enhance collaboration and achieve operational objectives.
- Liaised between customers and management to ensure smooth operations delivery.
- Monitored staff performance and developed improvement plans.
- Identified problems in the operations process and resolved in a timely manner.
Administrative Assistant
High Commission of India
Maldives
01.2009 - 06.2025
- Managed confidential information with discretion, upholding data protection standards.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Scheduled and prepared for board meetings, including preparing agendas and taking minutes.
- Developed and implemented new administrative systems, improving efficiency and productivity across the team.
- Communicated ideas clearly across multiple channels to assist staff.
- Organised company events, from venue selection to on-the-day coordination, enhancing team morale.
Education
Master of Business Administration - ADMINISTRATION AND HUMAN RESOURCES
University of Pondicherrry
India01-2003
Bachelor of Arts - ACCOUNTS AND MANAGEMENT
Univerdsity of Pondicherry
India 01-2001
Skills
- Operations coordination
- Coordinated operations
- Document control
- Report preparation
- Customer relationship management
- Administrative support
- Office administration
- Calendar management
- Performance monitoring
- Time management proficiency
- Crisis handling
- Computer literate
- Leadership skills
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Operations Coordinator
AL hind Global Services Dubai
06.2026 - Current
Administrative Assistant
High Commission of India
01.2009 - 06.2025
Master of Business Administration - ADMINISTRATION AND HUMAN RESOURCES
University of Pondicherrry
Bachelor of Arts - ACCOUNTS AND MANAGEMENT
Univerdsity of Pondicherry