Shanthi Param
Dubai,UAE
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working on CRM (customized and FXBO) with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work history
CRM Executive
ANAX Capital Financial and Markets LLC
Dubai, UAE
05.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Consistently arrived at work on time and ready to start immediately.
HR IT Technical Recruiter
Rice FW Tech Staffing Consultancy
Hyderabad, India
03.2020 - 06.2024
- Implemented innovative sourcing techniques to identify passive candidates.
- Crafted compelling job descriptions which attracted highly skilled candidates from competitive markets.
- Managed candidate database to streamline recruitment process.
- Developed strong relationships with clients and stakeholders, fostering trust and communication.
- Streamlined interview process using behavioural interviewing techniques, ensuring consistency across all stages of recruitment.
- Trained junior recruiters on best practices in technical recruiting procedures enhancing team performance overall.
SDM Banca
HDFC LIFE
Hyderabad, India
09.2010 - 08.2020
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
US IT Technical Recruiter
Metrix IT Solutions
Hyderabad, India
06.2016 - 04.2020
- Implemented improved staff development initiatives for maximised employee retention.
- Provided one-to-one coaching sessions to identify relevant training opportunities.
- Reduced staff turnover through improved training and incentive schemes.
- Analysed team performance and productivity data to identify vocational training requirements.
- Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
- Established personnel policy and processes to meet key business objectives.
- Led payroll teams in verifying prompt, accurate staff and freelancer payments.
- Coordinated staff performance and productivity assessments.
- Enhanced workplace equality through tactical recruitment and training development.
Education
Bachelor of Engineering - BTECH
Geethanjali college of engineering and technology
India 04.2009 - 06.2010
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Social media marketing
- Knowledge of [Software]
- Multilingual
Timeline
CRM Executive
ANAX Capital Financial and Markets LLC
05.2024 - Current
HR IT Technical Recruiter
Rice FW Tech Staffing Consultancy
03.2020 - 06.2024
US IT Technical Recruiter
Metrix IT Solutions
06.2016 - 04.2020
SDM Banca
HDFC LIFE
09.2010 - 08.2020
Bachelor of Engineering - BTECH
Geethanjali college of engineering and technology
04.2009 - 06.2010