SHARAFU DHEEN POROT PATILLATH
Sales Executive
DUBAI,
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Sales Administration Executive
Emrill
10.2021 - 01.2023
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained clean reception area to promote positive, professional environment for clients.
- Managed filing system, entered data and completed other clerical tasks.
Sales Executive
Joint Ven Trading
08.2013 - 09.2021
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Developed and implemented account management plans to establish customer satisfaction.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Analyzed past sales data and team performance to develop realistic sales goals.
Data Entry Operator
Speed Mobiles
10.2009 - 12.2012
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Documents completed work in appropriate logbooks.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Compiled monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
- Evaluated source documents to locate information needed for each data entry field.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Education
Associate In Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
Grotek ITT
Kerala07-2004
Higher Secondary Examination - Humanities
GHSS Kuttamath
Kerala, India08-2002
Skills
- Verbal and Written Communication
- Data Entry
- Product and Service Knowledge
- Promotion and Advertising
- Effective Customer Communication
- Shelf Stocking
- Adaptability and Flexibility
- Social Orientation
- Cash Handling
- Retail Store Operations
- Order management
- Sales forecasting
- Sales expertise
- Systems and software programs
- Product and service sales
- Goals and Performance
- Sales Performance Analysis
- Sales and Marketing
Languages
Arabic
Advanced (C1)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Timeline
Sales Administration Executive
Emrill
10.2021 - 01.2023
Sales Executive
Joint Ven Trading
08.2013 - 09.2021
Data Entry Operator
Speed Mobiles
10.2009 - 12.2012
Associate In Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
Grotek ITT
Higher Secondary Examination - Humanities
GHSS Kuttamath
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