Dedicated and detail-oriented Commerce postgraduate with over 6 years of experience in operations, office administration, HR coordination, and accounting support within the UAE. Skilled in managing daily business operations, vendor and client coordination, HR administration, financial documentation, invoicing, and reporting. Strong organizational, communication, and problem-solving abilities with a proven track record of improving operational efficiency and supporting business growth.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
1
1
Certification
Work history
Administrative and Accounts Assistant
SCRAVEL RECREATIONAL TOUR AGENCY LLC
Dubai
2022.04 - 2026.06
Managed end-to-end travel and event coordination for corporate clients and educational institutions, ensuring seamless booking execution and vendor collaboration.
Maintained organized digital and physical filing systems to ensure accurate documentation, contract management, and audit compliance.
Supported HR administration by coordinating employee onboarding, maintaining attendance records, monitoring timesheets, and ensuring policy compliance.
Prepared commercial quotations, processed client invoices with UAE VAT, and assisted with accounts receivable/payable reconciliation and vendor billing coordination.
Coordinated daily office operations, client communications, and administrative activities to ensure smooth business workflows.
Generated operational and financial reports while maintaining accurate records to support management decision-making.
Assisted clients with international flight bookings, visa application typing, hotel reservations, local attraction ticket bookings, and other travel-related services while ensuring accurate documentation and excellent customer support.
Assisted senior accountant for audit preparation.
Entered financial information into corporate database for easy access and retrieval.
Provided administrative support to the finance team for seamless operations.
Managed client accounts to ensure timely payments.
Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
Streamlined office procedures to enhance productivity levels.
Process Associate (Document Validation)
ENVOY MORTGAGE
Mangaluru, India
2020.06 - 2022.01
Audited legal documents, closing disclosures, tax certificates, and wire instructions to ensure accuracy and compliance with internal quality standards.
Monitored service level agreements (SLAs) by tracking escalations, following up with legal firms, and ensuring timely receipt of required documentation.
Managed high-volume communications by handling branch inquiries, prioritizing requests, and coordinating with loan processing teams for prompt resolution.
Maintained and organized title document records for future reference, while communicating critical loan information and document updates to branch teams to support timely loan processing.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Front Office Executive
CARS24 PVT. LTD.
Mangaluru, India
2019.06 - 2020.03
Managed front office operations by welcoming visitors, verifying appointments, collecting required vehicle documents, and providing guidance on the car inspection process.
Created and managed customer leads for both walk-in and scheduled appointments, ensuring accurate CRM data entry and balanced lead allocation to retail executives.
Coordinated with retail executives to ensure timely vehicle inspections and smooth customer handover throughout the sales process.
Maintained visitor logs, customer records, and supporting documentation for operational tracking and future reference.
Prepared daily reports on walk-in traffic, appointments, lead generation, and conversion metrics for management review.
Administrative Assistant/Accounts Payable Assistant at Metal Sales Manufacturing CorporationAdministrative Assistant/Accounts Payable Assistant at Metal Sales Manufacturing Corporation