Sharath Menon
Senior Logistics & Supply Chain Manager | Procurement | 3PL | Freight & Customs Specialist
Summary
Results-driven Logistics and Supply Chain Professional with 5+ years of expertise in freight forwarding, procurement, 3PL coordination, inventory management, and customs clearance. Proven ability to optimize supply chain efficiency, reduce costs, and ensure timely delivery across global operations. Adept at working with cross-functional teams and leveraging data analytics for strategic decision-making. Seeking to contribute operational excellence in a global logistics environment.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Senior Operations and Business Development Officer
Mac N J Shipping and Logistics LLC
05.2019 - Current
- Implemented cost-saving initiatives in freight and warehouse operations, reducing logistics expenses by 15%
- Ensured 98% on-time order fulfillment by proactively coordinating shipments with customers and logistics partners
- Demonstrated a proactive approach by being available 24/7 to address urgent customs-related issues as needed
- Provided guidance to internal teams on customs laws and shipping best practices, fostering a culture of compliance and efficiency
- Streamlined customs clearance process, reducing lead time by 20% and enabling faster order fulfillment, boosting overall operational productivity
- Working knowledge of processing bills under Dubai customs for import, export and other modes of transport
Sales Executive
Infinity Shipping and Logistics LLC
11.2018 - 05.2019
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Established and maintained positive, profitable client relationships through superb communication.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency
- Analyzed industry and competitor trends to enhance sales strategy
- Generated new leads and opportunities to maximize revenue
- Built long-term relationships with customers and generated referrals from existing clients
Junior Project Engineer
Excel Altech Pvt Ltd
04.2015 - 05.2016
- Site visits to understand customer's glass facades and other requirements
- Designing of CAD drawing and forwarding to production team
- Overall coordination at site to ensure proper placement and fitting of structures
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed team of 6-10 members
Education
MBA - Marketing And Operations
Amrita School of Business
India 04.2001 -
Skills
Logistics & Supply Chain: Freight Forwarding, 3PL Coordination, Warehouse & Distribution, Export Documentation
Compliance & Regulatory: Customs Clearance, International Trade Compliance, Free Trade Zone (FTZ) Regulations
Technology & Tools: MS Excel (Advanced)
Leadership and Team Management
Relationship Management
Certification
Supply Chain Logistics
Timeline
Supply Chain Logistics
07-2021
Senior Operations and Business Development Officer
Mac N J Shipping and Logistics LLC
05.2019 - Current
Diploma in Customer Service
03-2019
Sales Executive
Infinity Shipping and Logistics LLC
11.2018 - 05.2019
Junior Project Engineer
Excel Altech Pvt Ltd
04.2015 - 05.2016
MBA - Marketing And Operations
Amrita School of Business
04.2001 -
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