Sharath Nair
Dubai
Summary
Results-driven Business Analyst with 14+ years of experience in banking operations, IT service management, and cloud operations. Proven track record in process improvement, risk mitigation, and stakeholder collaboration. Certified in ITIL and Azure, with strong analytical and leadership skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technology Business Systems Consultant
Wells Fargo International Solutions Private Limited
12.2015 - 07.2025
- Led process improvement initiatives with 90% efficiency gains
- Conducted gap analysis and developed workflows for IT teams
- Managed UAT and defect resolution for successful project launches
- Created dashboards to monitor KPIs and project progress
- Tools: BMC Remedy, ServiceNow, JIRA, Confluence, Axiom, Alteryx, MS Excel
- Achievements: Star Performer Award (x2)
Fraud Risk Analyst
HSBC Bank
04.2015 - 12.2015
- Investigated SCC accounts and flagged suspicious activities
- Filed SARs and ensured compliance with fraud protocols
- Monitored accounts for unusual/suspicious activities and performed security checks
- Analyzed transactions to identify suspicious patterns consistent with money laundering and terrorist financing
- Filed Suspicious Activity Reports (SAR) and reported fraud trends to management and saved $2M.
- Achievements: Consistently identified fraudulent patterns
Senior Credit Officer – Underwriting
Standard Chartered Bank
05.2013 - 12.2014
- Managed credit portfolios for Middle East clients
- Ensured compliance with AML and underwriting standards
- Ensured compliance with regulatory requirements
- Support audits, inspections, and compliance-awareness initiatives
- Achievements: Met 100% sales targets; promoted to Senior Officer
Education
Master of Science - Computer Science
Alagappa University
Karaikudi06.2014
Skills
- Business Analysis
- Project Management
- Risk Management
- Cloud Migration
- ITIL Framework
- Process Optimization
- Data Analysis
- Reporting & Dashboards
- Leadership
- Communication
- Teamwork
- Adaptability
- Underwriting
- Process Improvement
- Decision-making
- Cross-functional
Websites
Certification
- Certified ITIL Foundation & Intermediate
- Certified Scrum Master
- Microsoft Azure Fundamentals (AZ-900)
- Azure Administrator (AZ-104)
Timeline
Technology Business Systems Consultant
Wells Fargo International Solutions Private Limited
12.2015 - 07.2025
Fraud Risk Analyst
HSBC Bank
04.2015 - 12.2015
Senior Credit Officer – Underwriting
Standard Chartered Bank
05.2013 - 12.2014
Master of Science - Computer Science
Alagappa University
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