Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Sharene Bermudez

Sharene Bermudez

Dubai

Summary

I'm a highly organized and detail oriented professional, with a reputation for exceeding performance benchmarks. Skilled at leveraging consultative sales techniques to upsell products and exceed sales targets. Demonstrated leadership skills that align teams and strengthen brand loyalty through exceptional customer service. Seeking to apply diverse sales experience to take next career step with a retail organization, dedicated to providing world-class customer service and producing strong team ethics.

Overview

10
10
years of professional experience

Work History

SENIOR SALES ASSOCIATE

Homes R Us - Lal's Group
11.2019 - 07.2024
  • Handling HVC customers through company system and products
  • Ensure high level of customer's satisfaction through excellent service
  • Assisting customers through product selection, upselling, cross selling and link selling effectively, driving sales and increasing revenue.
  • Maintain outstanding store condition and visual merchandising standards to promote and maintain visually appealing environments.
  • Responsible for ordering accessories and maintaining an adequate stock level on the shop floor depending upon the rate of sales.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Consultant

Ximi Vogue
01.2017 - 10.2019
  • Greeting customers and determining their needs and preferences
  • Assisting customers in selecting merchandise that fits their style, offering expert advice on fashion trends
  • Processing sales transactions accurately and efficiently
  • Maintaining an organized and attractive sales floor, including restocking merchandise, arranging displays, and cleaning and tidying the store
  • Responding to customer inquiries and resolving complaints in a professional and timely manner
  • Contributing to the store's sales goals by meeting or exceeding individual sales targets and participating in in-store promotions and events.

Receptionist

Sutherland Global Services
01.2015 - 12.2016
  • Greeting clients and visitors and directing them to the appropriate department or individual
  • Answering and directing incoming calls to the appropriate department or individual
  • Scheduling appointments and meetings
  • Managing the company's front desk and ensuring organized reception area
  • Providing administrative support, such as preparing documents, managing incoming and outgoing mail, and coordinating office supplies
  • Assisting with event planning and coordination.

Education

Bachelor's Degree of Science - Computer

STI College
01.2012

Skills

  • Delivering KPI'
  • Service-orientated
  • Effective Sales Process
  • Point Of Sale (POS) competency
  • Visual Merchandising
  • Persuasive
  • Solution selling
  • Adaptable
  • Reliability
  • Resilience
  • Team player mentality
  • MS Office competency

Accomplishments

  • Homes R us - Awarded with Employee of the month , for maintaining the floor standards and achieving sales target.

Languages

Tagalog
English

Timeline

SENIOR SALES ASSOCIATE

Homes R Us - Lal's Group
11.2019 - 07.2024

Sales Consultant

Ximi Vogue
01.2017 - 10.2019

Receptionist

Sutherland Global Services
01.2015 - 12.2016

Bachelor's Degree of Science - Computer

STI College

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Sharene Bermudez