SHARIFAH NAKITYO
Dubai,United Arab Emirates
Summary
Dynamic sales professional with expertise in sales and customer engagement, adept at cross-selling and upselling strategies. Proficient in cash handling and POS operations, ensuring seamless transactions and issue resolution. Committed to maintaining knowledge of regulatory standards to enhance customer satisfaction and drive business success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Part-Time Sales Associate
Fyonka Accessories
Dubai
07.2024 - 08.2025
- Delivered tailored styling advice and product recommendations to walk-in customers.
- Achieved sales targets through strategic upselling and cross-selling techniques.
- Contributed to visual merchandising by designing attractive product displays.
- Ensured accurate transaction processing through efficient POS operations.
- Established customer trust and loyalty by providing excellent service.
- Demonstrated flexibility in managing varying schedules to meet business needs.
Bank Sales Officer
STANBIC BANK
Entebbe, Uganda
02.2022 - 05.2024
- Achieved quick and accurate processing of high transaction volumes.
- Handled customer inquiries and complaints effectively and professionally.
- Ensured friendly service during busy shopping periods for improved customer interactions.
- Assisted sales team with comprehensive product knowledge to improve service delivery.
- Supervised team members to achieve excellent customer service standards.
- Maintained up-to-date knowledge on all banking regulations, ensuring compliance.
- Prepared detailed reports on sales activities, aiding in strategy formulation processes.
- Collaborated effectively with risk management team for fraud prevention measures.
- Handled credit approval processes through diligent application management.
- Resolved customer complaints promptly, boosting customer retention rates.
- Executed risk assessments for secure financial operations.
- Delivered excellent financial advice for better customer decisions.
- Boosted market share by implementing innovative sales strategies.
- Implemented effective sales presentations for increased product awareness.
- Streamlined sales processes to improve operational efficiency.
Education
Bachelor's Degree - Business
Islamic University
01.2018 - 01.2021
UACE - Business
St Augustine's College
Kampala 01.2016 - 12.2017
Skills
- Sales and customer engagement
- Cross-selling and upselling strategies
- Cash handling and POS operations
- Issue resolution
- Knowledge of regulatory standards
Languages
English
Arabic
Luganda
Timeline
Part-Time Sales Associate
Fyonka Accessories
07.2024 - 08.2025
Bank Sales Officer
STANBIC BANK
02.2022 - 05.2024
Bachelor's Degree - Business
Islamic University
01.2018 - 01.2021
UACE - Business
St Augustine's College
01.2016 - 12.2017
Similar Profiles
Hatice ŞerbetçioğluHatice Şerbetçioğlu
Seniour Account Manager at Blum TR Furniture Accessories Industry and Trade Ltd. Co.Seniour Account Manager at Blum TR Furniture Accessories Industry and Trade Ltd. Co.
Jasnoor Singh PuneetJasnoor Singh Puneet
Small business owner at Akaal AccessoriesSmall business owner at Akaal Accessories
Darwin ValenciaDarwin Valencia
Sales Officer at JewelJade Gold and AccessoriesSales Officer at JewelJade Gold and Accessories
Nelli BliznenkoNelli Bliznenko
Tour Guide Freelance at Department of Economy and TourismTour Guide Freelance at Department of Economy and Tourism
Hawazen BakilHawazen Bakil
PBM Preapproval Officer at MetlifePBM Preapproval Officer at Metlife