Seeking a challenging position in an environment where my skills can be put to good used also to secure a position where my qualities of a fast learner and the ability to take on new challenges can be used. Experienced a Section Head professional with strong leadership and relationship-building skills. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
20
20
years of professional experience
Work history
Acting Department Manager
Department of Government Enablement
Abu Dhabi
01.2024 - Current
Contribution on Establish clear, measurable, and realistic goals that align with the organization's mission and vision. Ensure they are specific, achievable, relevant, and time-bound (SMART criteria).
Organizing workshops with government entities and company to discuss promoting Emiratization and achieving common goals that contribute to the success of the workshop.
Monitoring the disbursement of financial budgets and documenting the process.
Participating as a team member on the Unified MOUs and Partnership Agreements Inventory project.
Assuring that all agreements are handled and organized according to the specified timeframes and procedures.
Ensure that consistent quality standards are established and implemented for the provision of job seeker support services, and monitor processes to ensure that the standards are adhered to.
Reviewing and evaluating the implementation of operations and data documentation procedures, identifying any deviations from specified quality standards and supervising audits of the operational manual and procedures for sector departments.
Monitor the performance indicators and targets of the sector's departments, develop improvement plans, and submit periodic reports on their achievements.
Ensure that all department activities are implemented effectively, accurately, and on time.
Training plans have been developed and approved by sector director for Q.A employees based on required competencies to enhance quality assurance and reporting skills, ensuring improved work quality. Follow-up on impact measurement will be conducted.
Career Development Program Section Head
Human Resource Authority
01.2019 - 12.2023
Developing partnerships with the government and private sectors, and coordinating strategic programs and projects to ensure effective coordination and achieve desired results.
Review job descriptions for department employees, ensuring alignment with the strategic goals of the department.
Supervise employees, including organizing leave schedules, monitoring promotions, conducting evaluations, and addressing grievances with relevant departments.
Periodically monitor operational performance indicators and propose necessary improvements and developments in the workflow.
Develop new procedures for implementing existing policies to enhance quality and reduce costs in the management of the department.
Prepare and review reports on achievement ratios and performance evaluations for department employees
Regularly review the internal audit report for the department and coordinate the development and monitoring of improvement plans.
Identify training needs within the departments, coordinate with training service providers, and oversee the implementation of training plans and programs in collaboration with relevant parties.
Overseeing and monitoring of progress of work and procedures, employment and Emiratization indicators
Implement strategic initiatives and projects that increase citizen engagement in labor market
Implementing career development and qualification programs for job seekers
Supervising career development and qualification program
Coordinator with Strategic Planning Office and follow-up strategic projects for sector
Negotiate with employers to establish effective partnerships for achieving the goals of qualifying and employing job seekers.
Generated Key Performance Indicator reporting to drive better performance.
Program Design Specialist
Human Resource Authority
01.2017 - 01.2019
Acting role of Section head Of Career Development program
Monitoring budget of drainage plan in administration
Develop action plan to overcome risk through internal audit report
Coordinator with Strategic Planning Office and follow-up strategic projects for sector.
Worked directly with departments mangers to achieve put yearly strategic plans.
Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
Successfully delivered on tasks within tight deadlines.
Program Design Specialist
01.2013 - 01.2017
Develop proposals partnership alliances lead to recruitment sectors, or acquisition of knowledge or implementation of initiatives, and offer it to specialist first design programs accordingly.
Raise required reports to director of policy and strategy development programs and to parties involved.
Career Counselor
ADTC
01.2006 - 01.2012
Acting senior roles behalf of my senior.
Provided individualized counselling approaches based on economic status and cultural background.
Counselled clients on a one-to-one basis regarding the current situation, desires, aptitudes, education and employment history.
Connected with business and recruiters to build relationships and increase opportunities for job seekers.
Led workshops for job seekers to provide information on job searching, application completion and CV building.
Assisted clients in building successful job search strategies.
Senior Registration and Assessment Coordinator
01.2012 - 01.2013
Follow up and or oversee the follow up conducted by the Registration and Assessment Coordinators with related parties to close Job Seekers concerns, needs and complaints
•Oversee the coordination between the Registration and Assessment team and the Counsellors providing requirements, clarifications and follow ups as required
•Coordinate with all parties to ensure full satisfaction of all stakeholders.
Training Courses
.
01.2018 - Current
Collaborative Business Relationship Management
Systems Internal Auditor Training Course (ISO 44001:2017)
Policy preparation methodology
Kirkpatrick Four Levels Blended Evaluation
Media spokesperson workshop
Human resources management based on the competency framework
Job performance management and application of the natural distribution curve
Quality management system applications according to the international standard ISO 9001: 2015
Project management concepts and basics
Strategic thinking & planning
Personality dimension workshop
The successful female leader
Technical assistance to prepare for individual awards and project
Job Happiness Program Achievement:
Get the Distinguished Employee Award within the ADTC Awards internal resettlement.
Graduated from the leader program.
The Art of Protocol and Soft Diplomacy
01.2015
Training Diploma from IDMC: Technical assistance to prepare for individual awards and projects.
01.2014
Training Course: •Communication skills •Self management •Planning and organizing •Strategic planning •ICDL security.
Education
Kirkpatrick Certified Professional - Bronze Level -
Conducting the recruitment and evaluation process for 1,370 job seekers in 2023 based on predefined standards and criteria
Developing a comprehensive guide for training management policies that includes standardized comparisons, ensuring consistency and efficacy in the training procedures.2023
Honored as a distinguished employee in the category of achievement in strategic projects in the Training and Employment for Work initiative 2023
Working on the proposal of the change makers platform for the employees of the Human Resources Authority 2021
selected among the candidates for the Inspiring Leader Program 2021
selected as coordinator for the completion of the risk register for the Department's Internal Audit Report 2018 - 2021
Graduation from the first batch of the Leader of future 2020
Presenting and implementing the proposal of the Human Resources Authority Youth Council 2020
Selected as an ambassador of strategy in the workforce development and management sector 2018
Obtaining the Distinguished Employee Certificate 2016
Timeline
Acting Department Manager
Department of Government Enablement
01.2024 - Current
Kirkpatrick Certified Professional - Bronze Level -
Senior Oracle HCM Consultant at Department of Finance / Human Resources Authority / Department of Government EnablementSenior Oracle HCM Consultant at Department of Finance / Human Resources Authority / Department of Government Enablement
Advisor – Data Management & Insights at Department of Government Enablement - TAMMAdvisor – Data Management & Insights at Department of Government Enablement - TAMM