SHARON KANGOGO
Dubai,UAE
Summary
Customer-focused professional with hands-on experience in sales and customer service in retail and airport environments. Skilled in assisting diverse customers, promoting products, handling inquiries, and delivering excellent service. Eager to contribute to a dynamic team in Dubai.
Overview
3
3
years of professional experience
Work history
Customer Service Representative
Eldoret International Airport
Eldoret
2023.04 - 2024.12
- - Assisted passengers with inquiries, directions, and service information
- - Delivered high-quality service in a fast-paced international environment
- - Resolved customer concerns professionally
- - Collaborated with team members to ensure smooth operations
Sales Assistant
Naivas Supermarket
2022.01 - 2023.02
- - Assisted customers with product selection and purchases
- - Promoted products and supported sales targets
- - Handled cash transactions and maintained accurate records
- - Ensured shelves were well stocked and organized
Education
Certificate - Cosmology
2021.01 - 1 2022
Computer Package Certificate - undefined
Sportlink College
High School - undefined
Drys Girls High School
2013.01 - 1 2016
Skills
- Customer Service & Client Support
- Sales & Product Promotion
- Communication & Interpersonal Skills
- Problem-Solving
- Time Management
- Teamwork
- Basic Computer Skills
Languages
English
Swahili
References
Available upon request
Timeline
Customer Service Representative
Eldoret International Airport
2023.04 - 2024.12
Sales Assistant
Naivas Supermarket
2022.01 - 2023.02
Certificate - Cosmology
2021.01 - 1 2022
High School - undefined
Drys Girls High School
2013.01 - 1 2016
Computer Package Certificate - undefined
Sportlink College