Motivated waitress with engaging personality and flexible approach. Upbeat,friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
WAITRESS
JOHN MICHAEL
01.2020 - 12.2023
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cashier
MR. PETER
03.2019 - 11.2019
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
HIGHER DIPLOMA - HEALTH RECORDS AND INFORMATION TECHNOLOGY
KENYA MEDICAL TRAINING COLLEGE
NAIROBI,KENYA
12.2022
Skills
Safe Food Handling
Guest Relations Management
Dining Area Maintenance
Menu Recommendations
Order Accuracy
Customer Service
Accomplishments
Achieved the best waitress award
Languages
English
Bilingual or Proficient (C2)
Timeline
WAITRESS
JOHN MICHAEL
01.2020 - 12.2023
Cashier
MR. PETER
03.2019 - 11.2019
HIGHER DIPLOMA - HEALTH RECORDS AND INFORMATION TECHNOLOGY