Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Languages
Interests
Websites
Additional Information
Success is not the key to happiness. Happiness is the key to success.
Timeline
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SHARON LAMA

SHARON LAMA

Summary

I am an energetic Techno-savvy socially active hospitality professional with 13+ years of proven track record working with both 4 and 5-star category hotels. Happy to wear three hats at work as an Admin, HR support, and Social Media content planner. Personal Assistant to SVP and Group Support for HR & Talent Development. Oversaw and assisted in the pre-opening of 5-star hotels in Bahrain. Became the social media content planner for the ME Regional office. Became the admin in charge of the e-learning pilot project in the group, assisting the SVP group HR and talent development.

Overview

20
20
years of professional experience
1
1
Certification

Work History

EXECUTIVE PERSONAL ASSISTANT

Swiss-Belhotel International
01.2017 - Current
  • Personal Assistant to SVP and Group Support for HR & Talent Development.
  • Oversaw and assisted in the pre-opening of 5-star hotels in Bahrain.
  • Became the social media content planner for the ME Regional office.
  • Became the admin in charge of the e-learning pilot project in the group. assisting the SVP group HR and talent development.

Healthcare Assistant

Reem Medicals (UAE)
01.2016 - 01.2017
  • Worked as a healthcare assistant. closely working with Doctors and Patients.

Grace Cardiac Hospital (INDIA)
01.2006 - 01.2008

Online Operations Executive

Sona Tea Ltd
Darjeeling
01.2014 - 01.2015
  • Part of the pre-opening E-commerce team.
  • Worked as online operations executive.

Education

Bachelor of Hotel and Tourism Management - undefined

YCMOU University
01.2013

Diploma in Human Resources Management - undefined

eHotelier, endorsed by the Institute of Hospitality University
01.2024

Diploma in Paramedics: Hospital & Nursing Assistant - undefined

Jan Kalyan Shikshan Sansthan
01.2004

Skills

  • Administrative
  • Clerical
  • Tech Savvy
  • Professional Discretion
  • Calendar Management
  • Travel Management
  • Written Communication
  • Organisational skills
  • Smart Multitasking
  • Keeping Composure Under Pressure
  • Being Proactive
  • Anticipating Needs
  • Correspondence skills
  • Database Management
  • Photography
  • Editing

Certification

Certificate in Digital Transformation in Tourism and Hospitality

Personal Information

Title: Executive Assistant to C-Suite | HR & Talent Support

Experienced Executive Assistant supporting C-level leadership and Group HR & Talent teams. I specialize in high-level calendar, travel, and communication management, ensuring seamless executive operations with discretion and efficiency. Committed to supporting strategic priorities and enabling leadership effectiveness.

Accomplishments

  • Streamlined executive operations by optimizing calendar and travel workflows, reducing scheduling conflicts by 40%.
  • Led end-to-end coordination for senior leadership offsites, quarterly business reviews, and confidential HR meetings with zero lapses in logistics or discretion.
  • Championed pilot projects in HR & Talent Development, including:
    An online assessment system for recruitment and internal increments (currently ongoing).
    A newly launched internal talent development program to identify and upskill emerging leaders.
  • Supported Group HR initiatives, including onboarding, leadership communication, and performance tracking across global teams.
  • Implemented process improvements in documentation and communication, improving executive response times and task tracking.
  • Recognized for professionalism and confidentiality in handling sensitive HR data and C-suite communications.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Diploma in Human Resources Management, eHotelier Academy Participant, eHotelier Professional Development Programs.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company Retreats4-day work week

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

I am proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for daily administrative and communication tasks I have experience using calendar management tools like Microsoft Outlook and Google Calendar to coordinate executive schedules efficiently Additionally, I am familiar with HR software such as SAP SuccessFactors and eHotelier’s HR management platforms for talent development and recruitment support I also have basic knowledge of collaboration tools like Microsoft Teams and Zoom for virtual meetings and cross-functional communication

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Upper intermediate (B2)
Nepali
Bilingual or Proficient (C2)

Interests

I’m passionate about organizational efficiency and talent development, always looking for ways to support leadership and teams effectively Outside of work, I enjoy photography and videography, which allow me to express creativity and capture special moments I also love traveling and exploring new places, which broadens my perspective and inspires me personally and professionally

Additional Information

I believe that “Success is not the key to happiness. Happiness is the key to success.” Staying organized, proactive, and supportive in my role as an Executive Assistant has allowed me to contribute meaningfully to leadership and HR initiatives. I take pride in leading projects that enhance talent development and streamline executive operations. I’m always eager to learn and grow, both professionally and personally, to make a positive impact wherever I work.

Success is not the key to happiness. Happiness is the key to success.

This quote reminds me that true success isn’t just about achieving goals or titles; it starts with finding happiness and fulfillment in what you do. When you enjoy your work and maintain a positive mindset, you naturally become more motivated, creative, and resilient. Happiness fuels passion and productivity, which in turn leads to meaningful success. For me, focusing on balance and joy in both my professional and personal life helps me perform at my best and make a real impact.

Timeline

EXECUTIVE PERSONAL ASSISTANT

Swiss-Belhotel International
01.2017 - Current

Healthcare Assistant

Reem Medicals (UAE)
01.2016 - 01.2017

Online Operations Executive

Sona Tea Ltd
01.2014 - 01.2015

Grace Cardiac Hospital (INDIA)
01.2006 - 01.2008

Bachelor of Hotel and Tourism Management - undefined

YCMOU University

Diploma in Human Resources Management - undefined

eHotelier, endorsed by the Institute of Hospitality University

Diploma in Paramedics: Hospital & Nursing Assistant - undefined

Jan Kalyan Shikshan Sansthan
SHARON LAMA