Summary
Work History
Education
Skills
Interests
Reading newspaper, listening to music. Travelling, photography and various other adventure sports.
Timeline
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Sharon Pinto

Event Coordinator
Dubai

Summary

Fun-loving Radio Personality with experience in public relations and digital media production. Offering superb marketing skills to drive brand awareness. Effective at promoting discussion with guests to create engaging dialogue.

Work History

Radio Presenter

Radio Saarang 107.08 FM
Manglore
  • Facilitated live coverage of special events, promotions, and sports matches.
  • Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
  • Hosted music, news and entertainment segments for well-rounded radio shows.
  • Found, researched, fact-checked and wrote scripts for relevant topics in local news.

Customer Service Executive

Zomato
Manglore
  • Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.

Call Center Representative

Mphasis
Manglore
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Educated customers on company systems, form completion, and access to services.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

Education

B.B.M -

Besent Women College
Mangalore
04.2001 -

Diploma in Computer Application -

IICT
04.2001 -

IELTS - International English Language -

Cambridge University
Mangalore
04.2001 -

Skills

Excellent communication abilities

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Interests

Master of Ceremonies

Reading newspaper, listening to music. Travelling, photography and various other adventure sports.

Dance roles in ballet, jazz, and Latin dance showcases, and performing of variety of dance numbers.

Timeline

B.B.M -

Besent Women College
04.2001 -

Diploma in Computer Application -

IICT
04.2001 -

IELTS - International English Language -

Cambridge University
04.2001 -

Radio Presenter

Radio Saarang 107.08 FM

Customer Service Executive

Zomato

Call Center Representative

Mphasis

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Sharon PintoEvent Coordinator