Sharon Mercy Pathinathan Saleth
Dubai,971
Summary
• Business analyst with 4.4 years of experience designing in Product Management, Regulatory reports and Accounting Domain.
• A Senior Associate involved in managing the new project and change management in reporting in APAC region.
• Involved in Prod Parallel implementation in auditing tool in ICICI bank.
• In part of team with 6-11 people across technology, business and SCM department, creative with strong leadership with collaborative skills.
• A key player in the development of the product “Accountable”- A cloud-based business auditing application.
• Proactive, Good Leadership skills with constructive approach, result oriented, Customer focused and cross cultural working Experience.
• Graduated in MBA at AMITY University Dubai
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Business analyst - Executive
Renault India private Ltd
Chennai, India
02.2023 - 02.2024
- Managed user engagement analytics strategy, providing first insight into how users interact with sales team.
- Analysed company's 24-month sales results to develop five-year monthly projections by revenue and customer type.
- Reduced development costs by 25 percent by creating a plan to merge related products into one, more streamlined product.
- Oversaw integration of an external technology solution by leading 5 developers
- Developed an Excel macro and standardized reporting templates, resulting in efficient data collection and % reduction in turnaround time.
Operation executive
YCH Logistics India Pvt Ltd
Chennai, india
11.2021 - 02.2023
- Authored business requirements document for proprietary software application:
- led requirements elicitation sessions (including requirements analysis), solution assessment and validation, use cases and interface/functionality mock-ups.
- Interviewed business clients to analyse their business requirements and recommend and design technological improvements to their business processes and operational.
- Managed reverse logistics of Pan India shipments.
- Tracking and monitoring of shipments and ensuring smooth operations during transition
- Handle merchandise returns according to company and vendor guidelines.
- Responsible for maintaining all invoices and documentation per record retention guidelines.
- Process credits and damaged/defective items accurately and in a timely manner to minimize shortage and compliance risk.
- Provide service and a shopping experience that meets the needs of the guest.
Inventory Executive
Big basket
Chennai, India
12.2020 - 09.2021
- Managed the inventory team to maintain fill rate.
- Responsible for location planning and manpower management.
- Implemented new SOP to improve customer experience.
- Responsible for GRN, PRN, Stock Audit.
- Managed a team of 50 employees.
Junior business analyst
INTELSOFT PRIVATE LIMITED
Chennai, India
08.2017 - 08.2018
- Assisted Project management team.
- Assigning clients meeting and simplifying cross team communication.
- Data gathering and documentation.
- Performing demonstration of the product and provide support to client.
- Involved in Prod Parallel implementation in auditing tool in ICICI bank
Education
Executive MBA - Logistics and Transportation
Amity University
Dubai 09.2018 - 06.2020
Bachelor of Engineering - Electronics and Instrumentation engineering
St. Joseph's college of engineering
Chennai 06.2013 - 06.2017
Skills
Non-Technical
Communication Skills
Interpersonal skills
Cross functional collaboration
Customer Relationship Management
Adaptability & Quick learner
Time Management
Critical thinking
Technical
Mat Lab
Microsoft office
Excel VBA/SQL/Tableau
Power BI
Business/Data analysis
Scrum Master/Agile
Business Process Improvement (Jira, Confluence)
Project management
Languages
English
Fluent
Tamil
Native
Hindi
Intermediate
Malayalam
Intermediate
Timeline
Business analyst - Executive
Renault India private Ltd
02.2023 - 02.2024
Operation executive
YCH Logistics India Pvt Ltd
11.2021 - 02.2023
Inventory Executive
Big basket
12.2020 - 09.2021
Executive MBA - Logistics and Transportation
Amity University
09.2018 - 06.2020
Junior business analyst
INTELSOFT PRIVATE LIMITED
08.2017 - 08.2018
Bachelor of Engineering - Electronics and Instrumentation engineering
St. Joseph's college of engineering
06.2013 - 06.2017
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