Dedicated and customer-focused Customer Service professional with experience in handling customer inquiries, resolving complaints, and delivering high-quality service. Skilled in communication, problem-solving, and maintaining positive customer relationships to enhance satisfaction and loyalty.
Work history
Customer service representative
Yuvinalis tours and travel
Dubai , United Arab Emirates
Assisting customers with inquiries, orders, and complaints in a professional and courteous manner
Handling customer transactions accurately using POS systems
Resolving customer issues promptly to ensure high levels of satisfaction
Maintaining accurate and organized records of customer interactions
Promoting products and services to support sales growth
Ensuring a clean, organized, and welcoming service environment
Customer service representative
Naivas supermarket
, Kenya
Served customers efficiently at the counter and assisted with product selection
Processed payments and issued receipts
Maintained cleanliness in the work area
Supported team members during busy hours
Handled customer complaints and provided appropriate solutions