Summary
Work history
Education
Skills
Languages
Timeline
Generic
SHARON MORAA OBAI

SHARON MORAA OBAI

Dubai,United Arab Emirates

Summary

PROFESSIONAL SUMMARY

Dedicated and customer-focused Customer Service professional with experience in handling customer inquiries, resolving complaints, and delivering high-quality service. Skilled in communication, problem-solving, and maintaining positive customer relationships to enhance satisfaction and loyalty.

Work history

Customer service representative

Yuvinalis tours and travel
Dubai , United Arab Emirates
  • Assisting customers with inquiries, orders, and complaints in a professional and courteous manner
  • Handling customer transactions accurately using POS systems
  • Resolving customer issues promptly to ensure high levels of satisfaction
  • Maintaining accurate and organized records of customer interactions
  • Promoting products and services to support sales growth
  • Ensuring a clean, organized, and welcoming service environment

Customer service representative

Naivas supermarket
, Kenya
  • Served customers efficiently at the counter and assisted with product selection
  • Processed payments and issued receipts
  • Maintained cleanliness in the work area
  • Supported team members during busy hours
  • Handled customer complaints and provided appropriate solutions

Education

Secondary school certificate

Skills

  • Customer Service & Support
  • Communication Skills
  • Problem Solving
  • Complaint Handling
  • Cash Handling & POS Systems
  • Time Management
  • Teamwork & Collaboration
  • Attention to Detail

Languages

English
Advanced

Timeline

Customer service representative

Yuvinalis tours and travel

Customer service representative

Naivas supermarket

Secondary school certificate
SHARON MORAA OBAI