Sharun Pais

• Oversee daily warehouse operations, including receiving, storing and distributing products.
• Manage inventory control processes to ensure accuracy and minimize losses.
• Develop and implement warehouse SOP and procedures to improve efficiency and safety.
• Assign tasks and work orders to the warehouse team.
• Lead, train and supervise warehouse staff, ensuring high level of performance and teamwork.
• Coordinate logistics and transportation to ensure timely delivery of goods.
• Prepare reports on warehouse performance and identify areas for improvement.
• Collaborate with other departments, such as sales and procurement to align on inventory needs.
• Assist the operations department with fulfillment and quality control.
• Resolve any issues related to shipping, receiving or distribution of goods.
• Implement efficient warehouse processes to optimize space utilization, reduce handling time and improve accuracy.
• Ensure all purchase documentation is complete with accurate invoices received from the suppliers after products purchase and file accurately for the records.

• Communicate with vendors, customers and other team members to coordinate shipments and resolve any issues that arose.
• Fulfillment by reviewing open orders and collaborating with teams to get orders out.
• Manage the service quality and customer satisfaction.
• Provide ongoing analyses in areas such as transportation costs, stock inward, stock checking.
• Segregating the goods, delivery processes, stock damages and stock loss.
• Manage large area of warehouse and handle large no of SKU's.
• Liaise with customers, suppliers and transport companies.
• Plan, coordinate and monitor the receipt order and dispatch of goods.
• Keep stock control systems up to date and make sure inventories are accurate.
• Monitoring the performance levels of warehouse staff.
• Coordinate with all business units to meet their requirements and resolve the issues related to warehouse.
• Create and implement necessary procedures and instructions to keep warehouse organized and clean.
• Monitor inbound and outbound shipments to ensure timely and accurate delivery.

• Determine the quantity and orientation of cargo and compute an aircraft's center of gravity.
• Supervise the distribution of cargo in such a manner that space is maximized.
• Communicate with clients one on one to relay cargo and flight information.
• Be aware and enforce federal aviation regulations and security directives on air travel.
• Supervise the office work, administrative and customer service to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or issues.
• Handle Multi model programs, Build special load cargo as per 747 and IL-76 Aircraft standards.
• Operate Military vehicles, Forklift, K-Loader, High loaders, 20ft & 40ft Trailers to load and off-load the cargoes from the aircraft with safety.
• Plan the placement of cargo items within the aircraft according to destination, priority, or other criteria.
• Track and Trace all the shipments in and out of Afghanistan. Further transfer of shipments to various other NAC locations in Afghanistan.
• Accuship all outbound shipments, prepare flight documents, monitor flight movements, handle hazmat cargoes and prepare dangerous goods declaration paper works and Notoc to flight crew to load the cargo inside the aircraft.
• Escort trucks in and out of the military base after loading and offloading the military and commercial cargoes, perishable shipments with safety.

• In charge of receiving and dispatch of Cargo movements into our central warehouse at Basrah.
• Further transfer of shipments to various other FedEx locations in Iraq.
• Communicate with clients one on one to relay cargo and truck information.
• Logistic support for Air freight cargo movements in Basrah.
• Knowledge of working in SAP systems to update client orders.
• Rebooking of found cargo and tracing missing cargo.
• Reporting all discrepancies to concerned stations.
• Track and Trace all the shipments in and out of Iraq.

Worked as a Sr. Technical Support Associate and system admin for desktops, laptops and all applications used by the employees, contractors and vendors using remote desktop management.

Worked as a Senior help desk associative for a U.S banking process called BOA(Bank of America).

Provide Floor support to the associates and also take over supervisor calls to resolve the issues.

Train the upcoming batches and also provide refresher training about the process to the associates.