Shashank Mohite
Service Advisor/ Auto Buyer
Sharjah
Summary
Looking for a challenging role in a reputed company to utilize my automobile engineering skills that can contribute to the company’s growth as well as enhance my knowledge by exploring new things.
Overview
18
18
years of professional experience
13
13
years of post-secondary education
Work History
Auto Inspector/Buyer
Sell Any Car
Dubai
11.2021 - 12.2022
- Hands-on experience in purchasing used cars and evaluating appropriate prices.
- Negotiate with customers to price cars effectively ensuring an efficient sale with maximum margin.
- Build and maintain customer relationships to generate potential future business.
- Address reported equipment failures or violations regarding vehicle operations, investigated accidents and drafted detailed reports.
Operation Coordinator
Ekar Car Rental LLC
Dubai
10.2019 - 10.2021
- Performed statistical analyses to gather data for operational and forecast team needs.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Provided direction and guidance to internal teams in order to achieve targets.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Service Advisor/Job Controller
Al Yousuf Motors LLC
Dubai
02.2013 - 09.2019
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Documented problems and corrective actions to maintain records.
Service Advisor
Lakozy Toyota
Mumbai
03.2011 - 01.2013
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
Service Advisor
Linkway Honda, A Division of Auto Hangar Pvt. Ltd
Mumbai
12.2006 - 02.2011
- Documented problems and corrective actions to maintain records.
- Developed estimates by costing materials, supplies and labor.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Managed timely and effective replacement of damaged or missing products.
Technician
Tata Motors Ltd
Pune
04.2006 - 11.2006
- Performing assigned product manufacturing and assembly tasks .
- Conducting quality checks on the functionality of parts and components.
- Performing minor repairs and reporting breakdowns in a timely manner.
- Keeping equipment maintenance logs, as well as maintaining a safe and tidy work environment .
Apprenticeship Trainee
Mahindra & Mahindra Ltd.
Mumbai
10.2003 - 10.2005
- Prepared worksite by setting up required tools and supplies.
- Reported unsafe situations or service-related issues to appropriate personnel.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Monitored company inventory to keep stock levels and databases updated.
Education
N.C.T.V.T - Mechanic Motor Vehicle
B.T.& R.I. Center, Industrial Training Institute.
Mumbai 10.2003 - 10.2005
H.S.C. (Vocational Stream) Auto Engineering -
Patuck Technical High School & Jr. College
Mumbai 04.2001 - 02.2003
S.S.C -
Samata Vidya Mandir
Mumbai 04.1992 - 03.2001
Skills
Efficiently work on the Oracle CRM & Telnet software
Training Programmes
1. Company Name : Lakozy Toyota (Waked-Pune)
Type of Training: Level 1 (6 Days)
2. Company Name : Lakozy Toyota (Malad-Mumbai)
Type of Training: LADDER 2 (2Days)
3. Company Name : Lakozy Toyota (Malad-Mumbai)
Type of Training: LADDER 1 (2Days)
4. Company Name : Linkway Honda (Andheri-Mumbai)
Type of Training: HSAS Training (7Days)
5. Company Name : Linkway Honda (Andheri-Mumbai)
Type of Training: HSAS Training (7Days)
Additional Information
- Date of Birth : 27th June 1985.
- Sex : Male
- Marital Status : Married
- Nationality : Indian
- Passport No. : G 2628428
- U.A.E License No : 148130
- Languages known : English, Hindi, Marathi.
- Hobbies : Music, Table tennis, Cricket
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Auto Inspector/Buyer
Sell Any Car
11.2021 - 12.2022
Operation Coordinator
Ekar Car Rental LLC
10.2019 - 10.2021
Service Advisor/Job Controller
Al Yousuf Motors LLC
02.2013 - 09.2019
Service Advisor
Lakozy Toyota
03.2011 - 01.2013
Service Advisor
Linkway Honda, A Division of Auto Hangar Pvt. Ltd
12.2006 - 02.2011
Technician
Tata Motors Ltd
04.2006 - 11.2006
Apprenticeship Trainee
Mahindra & Mahindra Ltd.
10.2003 - 10.2005
N.C.T.V.T - Mechanic Motor Vehicle
B.T.& R.I. Center, Industrial Training Institute.
10.2003 - 10.2005
H.S.C. (Vocational Stream) Auto Engineering -
Patuck Technical High School & Jr. College
04.2001 - 02.2003
S.S.C -
Samata Vidya Mandir
04.1992 - 03.2001
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