Summary
Work History
Education
Skills
Timeline
Generic
Shashi Shekhar

Shashi Shekhar

Assistant Restaurant Manager

Summary

Highly proactive manager with 12 years of experience in team leadership in Hospitality industry.Passionate leader with know-how to develop positive working environment and improved employee retention. Great guest service and conflict resolution skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Work History

Assistant Restaurant Manager

Taj Exotica Resort & Spa
Dubai
01.2022 - Current
  • Responsible for the Smooth operation and overall performance of the all-day dining restaurant.
  • Managed team of up to 45 people restaurant staff, maintaining exceptional guest service and quality standards.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Led and directed team members on effective methods, operations, and procedures.
  • Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
  • Met, greeted, and encouraged feedback from guest and used feedback to implement positive changes within restaurant.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Correctly calculated inventory and ordered appropriate supplies.

Assistant Restaurant Manager

Taj Palace
10.2019 - 01.2022
  • Develop and maintain training programs to ensure a high degree of staff professionalism.
  • Monitored restaurant operations and adjusted schedules to meet busy operation demand.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed team of up to 35 people restaurant staff, maintaining exceptional guest service and quality standards.
  • Worked closely with restaurant manager to develop and implement marketing initiatives.
  • Trained staff on proper standards as well as safety regulations and productivity strategies.

Food and Beverage Executive

Taj Palace
New Delhi
08.2018 - 10.2019
  • Ensure the smooth day to day function of the outlet.
  • Conduct daily briefing of the staff and supervise the restaurant set up.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Food and Beverage Executive

Taj Bengal
Kolkata
10.2015 - 07.2018
  • Facilitate learning and development for all the team members of the outlet
  • Following up daily financial targets of restaurant.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Set and oversaw weekly and special event menu plans.

Food and Beverage Associate

Fairmont Hotels and Resort
Dubai
10.2012 - 09.2015
  • Greeted guests warmly to foster welcoming environment.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Served food and beverages promptly with focused attention to customer needs.


Food and Beverage Associate

Taj Yeshwantpur
Bangalore
03.2011 - 09.2012
  • Exceed guest satisfaction by knowing preferences and update profiles.
  • Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Anticipated customer needs and responded accordingly to increase customer satisfaction.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Used point-of-sale systems and completed end-of-shift paperwork accurately.

EDUCATIONAL HISTORY, T John College
Bangalore
01.2007 - 01.2011

Matriculation

Himachal Board
01.2006 - 01.2007

CBSE Board
01.2005 - 01.2006

Intern

Marriott Hyderabad
Hyderabad
09.2009 - 03.2010

Education

Bachelor Of Hotel Management -

T.John College
Bangalore

Skills

Diligent frame of mindundefined

Timeline

Assistant Restaurant Manager

Taj Exotica Resort & Spa
01.2022 - Current

Assistant Restaurant Manager

Taj Palace
10.2019 - 01.2022

Food and Beverage Executive

Taj Palace
08.2018 - 10.2019

Food and Beverage Executive

Taj Bengal
10.2015 - 07.2018

Food and Beverage Associate

Fairmont Hotels and Resort
10.2012 - 09.2015

Food and Beverage Associate

Taj Yeshwantpur
03.2011 - 09.2012

Intern

Marriott Hyderabad
09.2009 - 03.2010

EDUCATIONAL HISTORY, T John College
01.2007 - 01.2011

Matriculation

Himachal Board
01.2006 - 01.2007

CBSE Board
01.2005 - 01.2006

Bachelor Of Hotel Management -

T.John College
Shashi ShekharAssistant Restaurant Manager