Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
AccountManager
SHASHI  THAKUR

SHASHI THAKUR

Dubai,UAE

Summary

Accomplished professional with expertise in customer relationship management systems and recruitment oversight, demonstrating advanced typing speed and proficiency in the Microsoft Office Suite. Adept at maintaining confidentiality and discretion, with a strong focus on attention to detail and quality assurance. Proven leadership skills in event planning, financial reporting, and contract review, complemented by exceptional written and verbal communication abilities. Career goals include leveraging product knowledge to enhance customer service and streamline order processing while ensuring meticulous record-keeping and database management.

Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.

Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.

Hardworking Security Guard brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Hard-working Security Guard with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Organised and dependable security Guard with 5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Enthusiastic Security Guard with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Administrator

Broadway overseas
Dubai, UAE
11.2023 - Current
  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Streamlined office operations by implementing efficient administrative procedures.
  • Improved record keeping system with attention to detail and thoroughness.
  • Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Took meeting minutes and distributed to core staff for effective inter-office communication.
  • Scheduled meetings and travel arrangements to support C-level executives.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.

Security guard

Securi Guard Middle East
Abu Dhabi, UAE
09.2018 - 09.2023
  • Controlled crowds during peak hours with effective communication techniques.
  • Patrolled assigned areas at specified intervals as part of routine duties.
  • Collaborated with law enforcement agencies to report unusual incidents.
  • Recorded all security breaches for future reference and analysis.
  • Enforced company policies by educating staff about security procedures.
  • Responded to emergencies with swift action, prioritising safety of personnel.
  • Identified potential threats by conducting thorough risk assessments.
  • Trained new staff on security protocols for improved team performance.
  • Inspected fire alarm systems regularly, confirming their proper functioning.
  • Managed access control systems to prevent unauthorised entry into premises.
  • Facilitated smooth flow of traffic during special events, minimising disruptions and congestion.
  • Conducted daily equipment checks to ensure operational readiness.
  • Assisted in evacuation drills, ensuring smooth execution of safety protocols.
  • Maintained detailed logs of all patrol activities for record keeping purposes.
  • Ensured premises safety through regular patrols and surveillance.
  • Provided excellent customer service, assisting visitors with directions or inquiries.
  • Reported any suspicious behaviour promptly to the management team.
  • Detected intrusion attempts using advanced surveillance technology, preventing loss or damage to property.
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
  • Prepared regular written logs and incident reports at close of each shift for management team.
  • Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
  • Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
  • Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
  • Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Conducted fire and security alarm testing to create stable systems.
  • Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
  • Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
  • Operated scanners to screen guests and belongings.
  • Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
  • Established effective access control systems, logging staff and visitor movement for accurate site records.
  • Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
  • Enforced safety protocols through increased video surveillance and effective access control.
  • Triaged problems quickly, providing precise and clear information to enable prompt security support.
  • Checked ID cards and documented details in security log.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.
  • Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Collaborated with security teams and emergency services to resolve urgent situations.
  • Created hazard-free environment by reporting on building damage and irregularities.
  • Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
  • Identified safety risks by analysing reports and camera footage.
  • Completed thorough incident reports, recording exact observations, occurrences and witness statements.
  • Investigated alarms and incidents with rigorous evidence collection.
  • Screened passengers and belongings to clear for boarding.
  • Secured cash and valuables against on-property loss or interference during transport.

Education

12th - science

Punjab School Education Board
India
04.2011 - 03.2012

Skills

  • Advanced typing speed
  • Customer relationship management systems
  • Recruitment oversight
  • Virtual communication
  • Discretion and confidentiality
  • Microsoft office suite proficiency
  • Attention to Detail
  • Financial reporting
  • Order processing
  • Database management
  • Document formatting
  • Written and verbal communication
  • Event planning
  • Reporting and documentation
  • Contract review
  • Confidentiality maintenance
  • Record-keeping
  • Records management
  • Maintaining office records
  • Customer Service
  • Leadership skills
  • Product knowledge
  • Quality Assurance
  • Bookkeeping
  • Microsoft Office Suite

Languages

English
Fluent
Hindi
Native

Affiliations

  • Cricket
  • Volleyball
  • Listing music
  • Meeting new people

Certification

I have passed NSI (national security institute) During the security job. i have my security certificate.

Timeline

Administrator

Broadway overseas
11.2023 - Current

Security guard

Securi Guard Middle East
09.2018 - 09.2023

12th - science

Punjab School Education Board
04.2011 - 03.2012
SHASHI THAKUR