Shashibhushan Prasad
Abu Dhabi,UAE
Summary
Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Area Manager
Rebel Food Restaurant
Dubai , UAE
2020.06 - Current
- Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
- Drove revenue increases and team morale by developing and deploying incentivized sales contests.
- Oversaw operations of 5 million AED organization, including budget planning, strategy development, community outreach, forecasting and payroll.
- Increased sales by 35% by rolling out new promotional strategies across regional shops.
- Resolved conflicts promptly to promote positive environments for customers.
- Transformed underperforming teams into productive, profitable teams, increasing sales.
- Managed inventory and reduced shrinkage by 3% through detailed monitoring of daily operations and stock.
- Analyzed sales to identify top-performing products.
- Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Restaurant Manager
Smoking Doll / Leopolds of London Caffe&Restaurant
Abu Dhabi , UAE
2018.07 - 2023.06
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Assistant Restaurant Manager
Redstar Bistro Teppanyaki & Grill
Abu Dhabi , UAE
2012.09 - 2018.05
Head Waiter
Dukes Retreat Hotel & Resort
Mumbai , India
2011.11 - 2012.07
Education
Bachelor of Arts - Management
BRA University Muzaffarpur Bihar
Bihar, India 2009.05 - 2012.04
Diploma in Hotel Management and Catering service - Management
Holy Cross Vocational Training Institute
Hazaribag, Jharkhand India 2010.07 - 2011.11
Skills
- Staff development
- Vendor management
- Product and service expertise
- Controlling costs
- Customer service
- Operations coordination
- Business development and planning
Languages
English
Fluent
Hindi
Fluent
Timeline
Area Manager
Rebel Food Restaurant
2020.06 - Current
Restaurant Manager
Smoking Doll / Leopolds of London Caffe&Restaurant
2018.07 - 2023.06
Assistant Restaurant Manager
Redstar Bistro Teppanyaki & Grill
2012.09 - 2018.05
Head Waiter
Dukes Retreat Hotel & Resort
2011.11 - 2012.07
Diploma in Hotel Management and Catering service - Management
Holy Cross Vocational Training Institute
2010.07 - 2011.11
Bachelor of Arts - Management
BRA University Muzaffarpur Bihar
2009.05 - 2012.04
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