Shashider Boidi
Dubai,UAE
Summary
Experienced Housekeeping Supervisor known for leading teams to maintain high cleanliness standards and improve guest satisfaction. Enhanced operational efficiency by implementing new cleaning protocols, resulting in positive feedback from guests and staff. Recognised for fostering collaborative work environment and training staff to uphold quality service.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Housekeeping supervisor/Job coach
ANANTARA DOWNTOWN DUBAI HOTEL, 252 Rooms
Dubai, UAE
2025.09 - Current
- Handled PayTrak payroll tasks covering salary calculations, leave tracking, and attendance records.
- Prepared duty rosters for all staff and completed Monthly store inventory checks.
- Handled Dubai Police portal requests for hotel valuables and lost property cases.
- Supervised daily housekeeping operations by assigning tasks, prioritizing workloads, and checking performance quality.
- Resolved guest feedback and complaints professionally by acting quickly on housekeeping issues.
- Trained, coached, and mentored housekeeping staff and trainees in cleaning techniques.
- Developed and updated cleaning schedules, checklists, and service-area SOPs for consistency.
- Followed health, safety, and infection control rules alongside organizational standards daily.
- Monitored inventory levels, placed supply orders, and controlled usage against budgets.
- Provided on-the-job coaching and adapted tasks to match individual abilities.
- Coordinated with management, housekeeping, and other departments for daily and special needs.
- Maintained accurate records for attendance, training, performance evaluations, and incidents.
- Trained staff, improving service quality and consistency.
Housekeeping supervisor/Departmental trai
HYDE HOTEL DUBAI UAE, 277 rooms and suites
Dubai, UAE
2023.08 - 2025.08
- Managed housekeeping to maintain outstanding cleanliness and boost guest satisfaction.
- Improved inventory management by using detail-led controls for faster, better resource use.
- Trained team members and earned 'best trainer' status for Q1 2024.
- Organised duty schedules and coordinated housekeeping supply procurement.
- Delivered 88% mystery audit score through consistent room inspection standards.
Housekeeping Team leader
SLS Dubai Hotel & Residences, Pre-Opening 575Rooms
Dubai, UAE
2021.02 - 2023.06
- Led housekeeping team using checklists, supplies, and daily room inspections.
- Streamlined housekeeping workflows to improve turnaround times and service consistency.
- Built high-performance culture, driving outstanding delivery and Employee of Month recognition.
- Supervised 35 staff, maintaining spotless standards through structured shift management.
- Coordinated outsourced cleaning teams, keeping schedules on track and work thorough.
- Hit guest satisfaction targets by delivering timely, high-quality room cleaning.
Room attendant
SALALAH ROTANA RESORTS, 422 spacious rooms
Salalah, Oman
2017.11 - 2020.03
- Delivered attentive guest service to raise satisfaction levels steadily.
- Presented rooms accurately to meet performance targets consistently.
- Prepared luxury amenities carefully to elevate guest experience with care.
- Managed inventory records with flawless accuracy and zero discrepancies.
- Covered night shift duties for 1 year to keep operations uninterrupted.
Room attendant
WESTIN & LE MERIDIAN CITY CENTRE BAHRAIN 461 Rooms
Manama, Bahrain
2016.05 - 2017.02
- Train quickly on 5-star room preparation standards to meet daily checklists.
- Present luxury amenities clearly to improve guest comfort and stay quality.
- Run cleanliness audits and rank at top in quarterly evaluations.
- Set up guest rooms using updated procedures to boost satisfaction levels.
Room attendant
MAJESTIC ARJAN BY ROTANA ,128 contemporary suites
Dubai, UAE
2014.12 - 2016.05
- Apply eco-friendly cleaning standards to maintain spotless, sustainable guest spaces.
- Coordinate with front-of-house teams to identify and meet guest needs.
- Manage amenity suggestions and upselling to match guest preferences.
Education
Diploma - Hotel Management
Westin College Of Hotel Management
Hyderabad Skills
Customer Feedback Systems
Inventory Management
Staff Management Software
Flexibility
Adaptability
Conflict Resolution
Multitasking Abilities
Patience and Empathy
Customer Orientation
Attention to Detail
Schedule Management
Time Management
LANGUAGES
English
Advanced
Hindi
Native
Telugu
Native
Tamil
Beginner
Certification
- Taski Machine Operations and Maintenance Training
- Job Coach Training – Anantara Downtown Dubai Hotel
- Train the Trainer Program – Hyde Hotel Dubai
- First Aid and Fire Fighting Training
- Legionella Awareness Training
REFERENCE
References available upon request
Accomplishments
- Best Trainer – Q1 2024
Awarded at Hyde Hotel Dubai in recognition of outstanding leadership, training excellence, and commitment to employee development. - Employee of the Month – May 2023
Recognized at SLS Hotel & Residences Dubai for exceptional performance, dedication, and outstanding service.
Timeline
Housekeeping supervisor/Job coach
ANANTARA DOWNTOWN DUBAI HOTEL, 252 Rooms
2025.09 - Current
Housekeeping supervisor/Departmental trai
HYDE HOTEL DUBAI UAE, 277 rooms and suites
2023.08 - 2025.08
Housekeeping Team leader
SLS Dubai Hotel & Residences, Pre-Opening 575Rooms
2021.02 - 2023.06
Room attendant
SALALAH ROTANA RESORTS, 422 spacious rooms
2017.11 - 2020.03
Room attendant
WESTIN & LE MERIDIAN CITY CENTRE BAHRAIN 461 Rooms
2016.05 - 2017.02
Room attendant
MAJESTIC ARJAN BY ROTANA ,128 contemporary suites
2014.12 - 2016.05
Diploma - Hotel Management
Westin College Of Hotel Management