Shashika Udesh
Al barsha
Summary
Motivated professional demonstrating strong interpersonal skills and a commitment to customer satisfaction. Adapts to diverse customer needs and contributes positively to team dynamics. Eager to leverage a passion for retail in a challenging new role, fostering customer loyalty and business success.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Grandiose supermarket LLC
Al barsha, UAE
08.2025 - Current
- Guided customers in product selection, offering tailored advice to fulfil their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Responded to customer enquiries promptly, ensuring clarity on product features and services.
- Aided customers in locating products, delivering comprehensive information to improve their shopping experience.
Sales Assistant
Sarita jewelers LLC
sharjah, UAE
05.2022 - 05.2024
- Employed strategic sales and upselling techniques, leveraging product knowledge to enhance customer engagement and drive sales growth.
- Analysed customer feedback to pinpoint specific areas for improvement in service delivery, contributing to a better customer experience.
- Assisted in planning and executing in-store events and promotions to attract customers and boost foot traffic.
- Received and inspected incoming shipments, recording inventory transactions with RF scanners to maintain accurate records.
Sales Assistant
Royal stone solid surface LLC
Ras al khaima, UAE
03.2019 - 03.2021
- Tracked daily sales figures, providing insights to management for informed strategic planning.
- Processed incoming stock and organised stock room, ensuring accurate inventory records.
- Employed strategic sales and upselling techniques, providing in-depth product knowledge to increase sales.
- Conducted stock counts and updated inventory records to reflect real-time product availability.
- Established sales booths at local markets to engage potential customers.
Sales Assistant
Chamathka jewelers(Sri lanka)
Colombo, Sri lanka
02.2016 - 04.2017
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Guided customers in product selection, providing tailored advice to enhance satisfaction.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Responded to customer enquiries promptly, ensuring clarity on products and services.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Worked with team members to meet sales targets, driving overall store performance.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
Education
A-Levels - Accounts
Bandaranayake college
Gampaha01-2018
NVQ Level 4 - Gems stone
Gems logic
Malabe01-2017
GCSEs - Accounts
Bandaranayake college
Gampaha01-2015
Skills
- Point of sale
- Inventory management
- Product knowledge
- Sales strategy
- Visual merchandising
- Customer service
- Upselling techniques
- Client relationship management
- Team collaboration
Languages
Hindi
Proficient
C2
English
Advanced
C1
Urdu
Proficient
C2
Timeline
Sales Assistant
Grandiose supermarket LLC
08.2025 - Current
Sales Assistant
Sarita jewelers LLC
05.2022 - 05.2024
Sales Assistant
Royal stone solid surface LLC
03.2019 - 03.2021
Sales Assistant
Chamathka jewelers(Sri lanka)
02.2016 - 04.2017
A-Levels - Accounts
Bandaranayake college
NVQ Level 4 - Gems stone
Gems logic
GCSEs - Accounts
Bandaranayake college