Shashika Dilshan Moragallage
Dubai,U.A.E
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
4
4
years of professional experience
Work history
Housekeeper
Infarcare Facility Manegment
Dubai, U.A.E
07.2022 - Current
- Provided high-quality cleaning services onv10 rooms daily, working efficiently to meet timeframe demands.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
Waiter
Pizza Hut
Nugegoda
01.2021 - 06.2022
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Office Clerk
Damro furniture
Nittabuwa, Sri lanka
09.2019 - 09.2020
- Managed customer orders and invoices to reduce financial discrepancies.
- Maintained tidy reception area to provide visitors with positive first impression of company.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Received and screened high-volume internal and external communications, calls and email.
Education
Diploma - Tacnolagy stream
Urapola central Collage
Urapola,Gampaha 08.2017 - 08.2017
Skills
- Problem resolution
- Data organisation
- Data entry
- Documenting patient information
- Food and beverage knowledge
- Interpersonal skills
- Menu knowledge
- Cleaning requirements
Languages
English
Advanced
Hindi
Upper intermediate
Sinhalees
Native
Timeline
Housekeeper
Infarcare Facility Manegment
07.2022 - Current
Waiter
Pizza Hut
01.2021 - 06.2022
Office Clerk
Damro furniture
09.2019 - 09.2020
Diploma - Tacnolagy stream
Urapola central Collage
08.2017 - 08.2017
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