SHATHA ABUHIJLEH
Solution Architect
Dubai,DU
Summary
Seeking an opportunity to provide innovative solutions to problems through optimal solution design, team leadership, and commitment to quality.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Solution Architect
CHALHOUB GROUP
Dubai, United Arab Emirates
01.2018 - Current
- Ensure timeliness of project deliverables ü Application integration and data integrity ü Conformance of solution to non-functional and audit requirements ü Conformance of solution to principles, standards, and legislation ü Solution-level risk identification and mitigation ü Effective interaction between managers and technicians
- Governance of detailed design to architecture principals and standards
- Engaging with business during Request for Purchase processes for new applications & implementations to assess vendors and provide technical recommendations ü Leading the solution design, integration, and delivery for omni-channel programmes such as loyalty, CRM, voice of the customer, coupon, and ecommerce ü Leading the solution design, integration, and delivery for Clienteling project
- Understanding business requirement and managing the relationship between stakeholders and the scrum master to facilitate smooth delivery of products/projects
- Responsible for Enterprise Architecture diagram documentation ü Creating the Solution Outline Design and High-Level Design documents ü Overseeing the low-level design and solution build with the engineering team
Integration Lead and Business Analyst
CHALHOUB GROUP
Dubai, United Arab Emirates
11.2016 - 01.2018
- Coordinating between business and the service integrator in terms of requirement gathering and analysis
- Responsible for analysing and understanding business requirements ü Responsible for the integration design between SAP Success Factors & Oracle HRMS ü Ensuring the feasibility, as well as estimating the completion time for solutions ü Identifying major milestones and prepare action items accordingly ü Responsible for the quality of deliverables ü Responsible for identifying any gaps or issues in the service integrator solutions ü Reporting the status for the projects pending items to the project manager
Systems Administrator & DevOps Engineer
JUMEIRAH INTERNATIONAL LLC
Dubai, United Arab Emirates
02.2015 - 11.2016
- Responsible for the implementation of the Payroll Self-Service module end-to-end
- Creating new more reliable, fast and accurate reports for Payroll and HR
- Responsible for daily operations
- Responsible for gathering requirements from business and design solutions accordingly ü Maintaining integrations between Oracle HRMS and external systems ü Oracle database administration ü Oracle EBS administration
Senior IT Development Specialist
ARAB BANK PLC
Amman, Jordan
02.2014 - 02.2015
- Admin Systems ü Responsible for DB design and maintenance
- Responsible for installing and configuring Oracle Database, Oracle WebLogic and Oracle Fusion (Forms and Reports)
- Responsible for maintaining production environment up and running, also making sure database-related matters such as schemas and DB users are properly working
- Operations and administration of all the new administrative systems that are using Oracle
- Database 11gR2 and Windows 2008.
IT Development Specialist
ARAB BANK PLC
Amman, Jordan
09.2010 - 02.2014
- Human Resources Management System
- The project entailed implementing and customising Oracle HRMS R12 as a SaaS for 10 countries
- Responsible for building Oracle Application Framework (OAF)-based pages ü Personalisation for built-in Oracle Forms screens ü Responsible for user access management through Oracle Internet Directory (OID)
- Responsible for developing and designing reports
- Building Payroll elements, writing formulas, etc
- Building and customising PL/SQL APIs.
Education
B.Sc. - Software Engineering
The Hashemite University
09.2006 - 01.2010
Skills
Solution design and architecture
High-Level Design, Low-Level Design documentation
Program & Project Planning
Program & Project Management
Customer journey design
Micro-service API integration design
System Development Lifecycle
Salesforce Commerce, Service & Marketing Cloud
Java, JavaScript
Oracle SQL & PL/SQL
UML diagrams
System analysis
Business analysis
Stakeholder management
Communication skills
Problem solving
Accomplishments
- Clienteling Application implementation
- Omni-Channel Group Loyalty Programme integrations implementation
- Omni-Channel eCommerce implementation and integration with backend retail management systems, inventory, fulfilment and Order Management System using MuleSoft
- Salesforce Service Cloud implementation with MuleSoft
- Oracle Payroll implementation and integration with SAP Success Factors
Certification
BCS Intermediate Certificate in Enterprise and Solutions Architecture
Timeline
BCS Intermediate Certificate in Enterprise and Solutions Architecture
11-2021
Agile Certified Practitioner
07-2018
Solution Architect
CHALHOUB GROUP
01.2018 - Current
Integration Lead and Business Analyst
CHALHOUB GROUP
11.2016 - 01.2018
Systems Administrator & DevOps Engineer
JUMEIRAH INTERNATIONAL LLC
02.2015 - 11.2016
Senior IT Development Specialist
ARAB BANK PLC
02.2014 - 02.2015
IT Development Specialist
ARAB BANK PLC
09.2010 - 02.2014
B.Sc. - Software Engineering
The Hashemite University
09.2006 - 01.2010