Shatha almazroeui
ABUDHABI,United Arab Emirates
Summary
I am committed to achieving success in the field of human resources through innovation and excellence in the performance of administrative functions. During my years of employment, I gained a wide range of skills and experience that include recruitment and training. I also have strong communication skills and the ability to build positive professional relationships with employees and management. I believe in the importance of positive interaction with the team to achieve common goals and promote a positive work environment. I hope that you will find in my CV a clear guidance for my abilities and experience in the field of human resources, and to be a valuable addition to the wonderful team of your organization.
Overview
2026
2026
years of professional experience
1
1
Certification
Work history
Administrative officer
Abudhabi Islamic Bank
Abu Dhabi
- Organised monthly reports to maintain record accuracy.
- Assisted in arranging meetings for smoother communication channels.
- Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
- Prepared regular reports on expenses and office budgets.
- Booked meeting rooms, travel and dining arrangements to facilitate business events.
- Addressed incoming requests for information, inquiries, and complaints.
HR Assistant
Emirates Link Nitco
Abu Dhabi
05.2023 - Current
- Conducted Human Resources (HR) assessments to analyze employee performance and identify training needs.
- Contributed to the development of effective assessment tools to enhance recruitment quality and professional development.
- Prepared detailed reports for senior management with recommendations to improve the work environment.
- Logged job applications, interviews and recruitment outcomes in orderly systems.
Customer service consultant
Tawjeeh Center
Abu Dhabi
03.2018 - 02.2022
- Entered customer interaction details in (MOHRE) to track requests and follow to distinguished government service 7 stars.
- Input customer information, call note and personal data into internal database.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Performed administrative duties contributing towards smooth store operations.
- Improved customer satisfaction by effectively handling complaints and inquiries.
Education
Diploma - Electronical & Electronic Engineer
Sharjah Higher College Of Technology.
SharjahSkills
- Human Resource (HR)
- Time Management
- Workforce Planning
- Strategic human resource planning
- Database Management System
- Personal Information Manager
Languages
English
Fluent
Arabic
Native
Certification
Microsoft Certified IT Professional (MCITP), Score: 94.9%.
Timeline
HR Assistant
Emirates Link Nitco
05.2023 - Current
Customer service consultant
Tawjeeh Center
03.2018 - 02.2022
Administrative officer
Abudhabi Islamic Bank
Diploma - Electronical & Electronic Engineer
Sharjah Higher College Of Technology.
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