Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Shazia Najir

Shazia Najir

Dubai,United Arab Emirates

Summary

Accomplished logistics professional with extensive expertise in shipment processing, logistics coordination, and operations management. Demonstrates exceptional skills in documentation accuracy, customer relationship management, and motivational leadership. Proven track record in process optimization and business growth strategies, with a strong focus on inventory coordination and team training. Committed to enhancing operational efficiency through effective communication and staff supervision. Career goals include leveraging logistics expertise to drive organizational success and innovation.

Overview

13
13
years of professional experience

Work history

Operations Supervisor

GEBRUDER WEISS CARGO LLC
Dubai, UAE
12.2015 - 01.2021
  • Handled air export shipments for overseas agents and direct customers.
  • Prepared and submitted export customs clearance documentation through DUBAI TRADE.
  • Executed CALOGI operations with DNATA and Emirates Export via SKY CHAIN.
  • Managed airline bookings, including house and master airway bills preparation.
  • Created job records, calculated costs, invoiced clients, and issued credit notes.
  • Negotiated competitive rates with airlines for optimal flight bookings.
  • Compiled quotations for customers while maintaining accurate rate records.
  • Conducted performance evaluations, provided training, and developed materials for new hires.

Import Coordinator

CONSOLIDATED SHIPPING SERVICES LLC
Dubai, UAE
05.2014 - 07.2014
  • Responded to customs and internal requests regarding classification, duty rates, and documentation for compliance.
  • Accurately entered shipment details into company system using I-Pack software.
  • Created and submitted precise documentation to governmental agencies for import activities.
  • Coordinated product shipments from country of origin to final destination via air and land transport.
  • Arranged cargo insurance for customers to mitigate risks during transit.
  • Collaborated with agents, sales team, warehouse, and shipping lines for efficient shipment processing.
  • Organised pick-up and delivery of goods to designated locations.
  • Provided timely feedback to support business development initiatives with new customers.

CUSTOMER SERVICE SUPERVISOR

CARRIERS MERCANTILE AND MARINE LLC
Dubai, UAE
07.2008 - 08.2013
  • Processed Customs Bill of Entry, DPA payments, and E-Token submissions online.
  • Arranged original documents for Customs Document submission.
  • Followed up with customers on standing guarantee documentation.
  • Monitored CDR and Standing Guarantee account balances regularly.
  • Applied for Certificate of Origin through online platforms.
  • Sorted and processed incoming mail efficiently.
  • Secured new customer accounts to drive business growth.
  • Coached team members in daily operations and complex problem-solving.

Education

Higher Secondary - Commerce

New Indian Model School
UAE

Bachelor of Business Administration -

Alagappa University
India

Skills

  • Shipment processing and logistics
  • Documentation accuracy and efficiency
  • Motivational leadership
  • Customer relationship management
  • Team training and development
  • Inventory coordination
  • Operations management
  • Business growth strategies
  • Computer proficiency
  • Affective communication
  • Logistics expertise
  • Process optimization
  • Staff supervision
  • Logistics coordination

Languages

English
Hindi
Malayalam

Timeline

Operations Supervisor

GEBRUDER WEISS CARGO LLC
12.2015 - 01.2021

Import Coordinator

CONSOLIDATED SHIPPING SERVICES LLC
05.2014 - 07.2014

CUSTOMER SERVICE SUPERVISOR

CARRIERS MERCANTILE AND MARINE LLC
07.2008 - 08.2013

Higher Secondary - Commerce

New Indian Model School

Bachelor of Business Administration -

Alagappa University

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Shazia Najir