SHEEBA EVAN
Dubai
Summary
Accomplished Office Administrator & Receptionist with extensive experience in managing office operations and providing exceptional customer service in dynamic environments. Business administration graduate with 7+ years of native and UAE experience as an executive secretary and coordinator with strong organizational skills, multitasking abilities, customer service and communication. On the lookout for change where my management and soft skills will help contribute to the fullest of my abilities and find growth as a skilled professional.
Overview
8
8
years of professional experience
Work History
Senior Office Administrator
Fuji Properties L.L.C
2025 - Current
- Played a vital role in managing day-to-day office operations, including scheduling, correspondence, supply management, and record-keeping.
- Supported the management team with administrative tasks and project coordination, ensuring smooth workflows.
- Contributed a vital role in HR-related functions such as onboarding, payroll processing, and employee engagement initiatives.
- Maintained and organized property files, contracts, and related documentation with accuracy and efficiency.
- Liaised with brokers, clients, and external stakeholders to facilitate smooth property transactions.
- Played a vital role in organizing and overseeing client meetings, property site visits, and presentation schedules.
- Tracked and updated sales records, property inventories, and project timelines to ensure accountability.
- Supported the finance team with budgeting, invoicing, and monitoring payments related to real estate projects.
Office Administrator & Receptionist
The Luxe Developers
04.2024 - 06.2025
- Greeted and welcomed visitors, alerting relevant staff of guest arrival.
- Oversaw office correspondence, encompassing emails, phone calls, and mail, with efficiency and promptness.
- Qualified and assigned leads from emails, calls, and walk-ins to property consultants.
- Managed inventory of office supplies, negotiated with suppliers, and placed orders to maintain optimal stock levels. Ordered cost-efficient office supplies and stationery to meet operational requirements.
- Liaised with suppliers to keep all orders delivered on time.
- Conducted initial screenings over the call for job applicants.
- Coordinated with the HR department to prepare medical insurance and other confidential data.
- Communicated with staff through various internal platforms to keep colleagues informed of office updates.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Monitored email inboxes, prioritised messages, and facilitated communication between departments and external stakeholders.
- Coordinated fast, accurate clerical work for forms, files and general data entry.
- Maintained confidentiality of sensitive information, adhering to data protection regulations and upholding company integrity.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
- Facilitated on-time renewal of vehicle registration and insurance for management and company.
- Completed bi-weekly payroll for [Number] employees.
Office Administrator & Receptionist
Bafleh Jewelry
10.2022 - 03.2024
- Provided exceptional customer service through active listening, and effective communication.
- Demonstrated strong listening skills to understand and address customer needs efficiently.
- Greeted and welcomed customers, fostering a friendly atmosphere.
- Resolved customer complaints and escalations promptly.
- Answered telephone inquiries and responded to emails efficiently.
- Prepared memoranda and circulated emails to relevant departments for action.
- Oversaw meeting bookings, conference calls, and recorded minutes.
- Executed administrative tasks, including data management, filing, and organizing.
- Maintained office calendars, scheduled appointments, and organized agendas.
- Coordinated incoming and outgoing packages to ensure timely delivery.
- Attend to customer complaints and escalations, and close them out in a timely manner.
- Answer the telephone and respond to inquiries via call or email.
- Preparation of memoranda and circulating emails to the respective departments for further procedures.
- Oversee meeting bookings, conference calls, and take minutes of meetings.
- Perform administrative tasks, such as data management, and filing.
- Maintaining diaries and managing daily, weekly, and monthly agendas.
- Preserved comprehensive sales documentation.
- Maintaining inventory and minimum reordering levels of stock.
- Ensuring customers are attended to their satisfaction during rush hour.
- Maintaining display inventory and brochures.
- Offer diligent assistance with administrative and customer service issues.
- Coordinate incoming and outgoing packages, and mail.
- Make travel arrangements including flights, accommodation, and itineraries for office staff.
- Update received payments for products or services on the portal.
- Manage office calendar, set new appointments, and make related arrangements.
- Maintain the reception in a clean and organized manner to uphold professional office reputation.
Office Coordinator
Indian Oil Corporation Ltd
01.2020 - 01.2022
Secretary
Link Middle East LLC
01.2018 - 01.2019
Specialty Team Associate
Amazon Development Center India Pvt Ltd
01.2017 - 01.2018
Sales Associate
Decathlon Sports India Pvt Ltd
01.2016 - 01.2017
Education
Bachelor's degree - Business Administration
Karnataka University
India01.2017
Skills
- Proficient in Microsoft Office
- Strong written and verbal communication
- Professionalism
- Telephone etiquette
- Mail management
- Staff management
- Task prioritisation
Languages
English
Hindi
Timeline
Office Administrator & Receptionist
The Luxe Developers
04.2024 - 06.2025
Office Administrator & Receptionist
Bafleh Jewelry
10.2022 - 03.2024
Office Coordinator
Indian Oil Corporation Ltd
01.2020 - 01.2022
Secretary
Link Middle East LLC
01.2018 - 01.2019
Specialty Team Associate
Amazon Development Center India Pvt Ltd
01.2017 - 01.2018
Sales Associate
Decathlon Sports India Pvt Ltd
01.2016 - 01.2017
Senior Office Administrator
Fuji Properties L.L.C
2025 - Current
Bachelor's degree - Business Administration
Karnataka University
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