Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Interests
Timeline
SoftwareDeveloper
Shefin Shihabudheen

Shefin Shihabudheen

Admin & Billing Coordinator
Abu Dhabi,UAE

Summary

Experienced Admin Cordinator with over 3 years of experience in Administration. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

Admin-Executive

Response Plus Holding PJSC
Abudhabi , Uae
12.2019 - Current
  • Administrative and technical in MS office, access
  • Greeting and welcoming guests and providing themwith a positivefirst impression of the organization
  • Answered telephonecalls and e-mails, and maintained appointment schedule
  • Assisted in performance of all administrative duties as assigned
  • Directing guests and answering their questions
  • Notifying other workers of visitor arrival
  • Maintaining security and telecommunications systems
  • Performed data entry computer reports and various other paperwork-related clerical tasks
  • Documenting and communicating various
  • Prepared annual data to determine metrics for operational performance.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Anticipated and tracked operational and tactical risks to provide strategic solutions.
  • Interviewed, recruited and trained new onboarding candidates.
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Prepared and drafted new policies to benefit company in meeting objectives.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
  • Onboarded new temps by entering employee information into systems.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Handling Staff Records such as cycle leave billing documents (Time Sheet and Biometric).
  • Managing billing document and monthly reports.

IT Support Technician

Kryt Info LLP
Calicut , Kerala
06.2017 - 09.2019

Project Team Lead

Rootstalk Learning Solutions FZ LLC • Part-time
Abudhabi , Uae
12.2018 - 02.2019

Education

Central India Board Of High School - Commerce

CIB Exam Centre
Thalassery, Kannur Dist.
07.2013 - 04.2015

Bachelor Of Commerce - Bachelor of Commerce- BCom, Computer/Information

Amritha Collage of Advanced Studies
Thallassery,Kannur Dist.
06.2015 - 08.2018

Diploma In Hardware&Networking, Computer And Info. - Diploma

G-Tec Computer Education Center
Thallassery, Kannur Dist.
08.2014 - 10.2014

Skills

    Microsoft Office (Outlook,Excel,Access,Powerpoint,Word)

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Accomplishments

  • Administrative and Technical in Microsoft Office & Access
  • Experienced in Office Administration and It Support.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.

Additional Information

  • Managing billing document and monthly reports statics.
  • Maintain and update company databases.
  • Organize a filing system for important and confidential company documents.
  • Prepare reports and presentations with statistical data, as assigned.
  • Handling with insurance claims and query’s from the insurance department .
  • Handling Staff Records such as cycle leave billing documents (Time Sheet and Biometric).
  • Book meeting rooms as required.
  • Maintain a company calendar and schedule appointments.


Interests

Artificial intelligence

Traveling

Outdoor Games

Exploring Other Culture

Timeline

Admin-Executive

Response Plus Holding PJSC
12.2019 - Current

Project Team Lead

Rootstalk Learning Solutions FZ LLC • Part-time
12.2018 - 02.2019

IT Support Technician

Kryt Info LLP
06.2017 - 09.2019

Bachelor Of Commerce - Bachelor of Commerce- BCom, Computer/Information

Amritha Collage of Advanced Studies
06.2015 - 08.2018

Diploma In Hardware&Networking, Computer And Info. - Diploma

G-Tec Computer Education Center
08.2014 - 10.2014

Central India Board Of High School - Commerce

CIB Exam Centre
07.2013 - 04.2015
Shefin ShihabudheenAdmin & Billing Coordinator