SHEFNA HUSSAIN MOHAMMED ALI HUSSAIN

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• Received prescriptions and checked against medical histories, safeguarding patient health and safety.
• Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
• Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
• Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
• Managed pharmacy budgets through inventory management.
• Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
• Maintained accurate and detailed records of all medications processed through pharmacy.
• Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
• Worked with other healthcare professionals to review quality of drugs.
• Educated patients about correct medication dosage and storage.
• Advised patients on drug incompatibility and contraindications, minimising likelihood of ill effects.
• Processed and dispensed prescriptions to doctors' instructions.
• Labelled medication with dose and administration guidance.
• Reviewed physician orders to assess prescription accuracy and safety.
• Trained and mentored high-performing pharmacy support technicians.
• Improved organisation and supply management policies for pharmacy medicines and materials.
• Kept up-to-date prescription records for reliable reference.
• Managed work of junior technicians preparing and dispensing prescribed medication.
• Collaborated with hospital staff to maintain patient care continuity and minimise risks.
• Provided knowledgeable clinical advice to relieve and improve patients' everyday conditions.
• Interpreted and processed medication orders, maintaining stock of medications and supplies for expected demand.
• Assessed patients' medical histories to check medication suitability.
• Maintained detailed prescription files for compliance and traceability purposes.
• Liaised with doctors to develop and prescribe bespoke patient medication plans.
• Stored medication according to specific temperature instructions.
• Oversaw work activities, performance and service quality of [Number] pharmacy staff.
• Completed insurance forms and worked with insurance companies to give patients necessary medications.
• Recorded daily transaction information using POS systems, enabling stock success monitoring.
• Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
• Minimised long register queues by completing sales transactions quickly and accurately.
• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
• Reduced customer wait times through optimised checkout processes.
• Educated customers on promotions, offers and special events to enhance product sales.
• Greeted customers entering store and responded promptly to customer needs.
• Delivered outstanding customer care with proactive sales and listening skills.
• Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
• Maintained excellent client satisfaction by providing professional, courteous customer service.
• Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
• Checked notes carefully to spot counterfeit currency.
• Bagged, boxed and wrapped goods with care to maintain quality and presentation.
• Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
• Maintained and recorded gift certificate documentation for accurate financial records.
• Resolved customer complaints and answered queries about store products.
• Helped meet business needs by working extra shifts.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Completed opening and closing procedures each day.

• Received prescriptions and checked against medical histories, safeguarding patient health and safety.
• Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
• Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
• Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
• Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
• Managed pharmacy budgets through inventory management.
• Maintained accurate and detailed records of all medications processed through pharmacy.
• Ordered and purchased pharmaceutical supplies, medical supplies and drugs.
• Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
• Worked with other healthcare professionals to review quality of drugs.
• Oversaw work activities, performance and service quality of [Number] pharmacy staff.
• Educated patients about correct medication dosage and storage.
• Advised patients on drug incompatibility and contraindications, minimising likelihood of ill effects.
• Stored medication according to specific temperature instructions.
• Processed and dispensed prescriptions to doctors' instructions.
• Maintained detailed prescription files for compliance and traceability purposes.
• Liaised with doctors to develop and prescribe bespoke patient medication plans.
• Assessed patients' medical histories to check medication suitability.
• Labelled medication with dose and administration guidance.
• Provided knowledgeable clinical advice to relieve and improve patients' everyday conditions.
• Collaborated with hospital staff to maintain patient care continuity and minimise risks.
• Reviewed physician orders to assess prescription accuracy and safety.
• Trained and mentored high-performing pharmacy support technicians.
• Kept up-to-date prescription records for reliable reference.
• Managed work of junior technicians preparing and dispensing prescribed medication.
• Improved organisation and supply management policies for pharmacy medicines and materials.