Shehanaz Sharafuddeen
Abu Dhabi,UAE
Summary
SUMMARY A versatile Administrative Manager with over 12 years of experience in the UAE. Key areas of expertise include company formation, legal compliance, visa processing, finance, quality assurance, office administration and team management.
Overview
17
17
years of professional experience
Work History
Administration & HR Manager
Continental Recruitment Services- SP LLC
Abu Dhabi
2018.07 - Current
- One of the licensed contract recruitment companies operating in Abu Dhabi in the United Arab Emirates
- An established supplier across the ADNOC group of companies in addition to several International Oil Companies, IT providers
- Alumina Companies, Nuclear, Solar and preferred suppliers to a UAE government institution
- I report directly to the owner, my responsibilities include: Supervising day-to-day operations of the administrative department and staff members
- Developing, reviewing, and improving administrative systems, policies, and procedures
- Hiring, training, and evaluating employees, taking corrective action when necessary
- Working with accounting and management team to set budgets, monitor expenditure, and processing payroll
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions
- Overseeing special projects and tracking progress towards company goals
- Acts as liaison between director/chair and sensitive, confidential or high- profile contacts outside of the department.
- Provided strategic direction for human resources management team.
- Maintained precise, detailed staff and company records for thorough reference.
- Conducted workforce planning and benchmarking to meet company needs.
Administration Manager
Indo Gulf group
Abu Dhabi
2012.03 - 2018.01
- An Abu Dhabi based business group which incorporated a legal consultancy, company representation license, company sponsorship and a company formation function
- Role and responsibilities included: o Supervising day-to-day operations of the office o The preparation of expense reports
- Served as liaison between senior management and clients
- Worked to streamline flow of interoffice communications
- Prepared staff work schedules
- Made travel arrangements including booking hotels and arranging for transportation.
- Facilitated smooth information transfers between internal teams and third party advisors.
- Monitored department workload, coordinating activities to minimise resource concerns.
- Planned, coordinated and optimised administrative procedures.
- Maintained strong working relationships with group and partner companies.
- Tightened inventory controls to reduce stock loss.
- Purchased office supplies and maintained reliable supplier relationships.
- Resolved issues as they arose for smooth daily management of administrative operations.
- Prepared, filed and posted critical financial documents to support budget governance.
- Directed operations for accounts, reconciliations and payroll.
- Set office policies and procedures to keep team members coordinated.
- Oversaw recruitment for clerical staff, accounting and operations teams.
Administration Manager
Concord Advocates & Legal Consultants
2009.09 - 2011.06
- A licensed legal practice and legal consultancy operating in Abu Dhabi responsibilities include: o Managing relation between client and office
- Administer the work flow in the office o Implement improved office and departmental procedures o Manage the coordination for each case handled by the lawyers
- Involved in drafting various kinds of agreements and review or modify the terms of the contracts as per client's requirement.
- Facilitated smooth information transfers between internal teams and third party advisors.
- Monitored department workload, coordinating activities to minimise resource concerns.
- Planned, coordinated and optimised administrative procedures.
- Controlled, monitored and documented administrative processes and procedures.
- Resolved issues as they arose for smooth daily management of administrative operations.
- Directed operations for accounts, reconciliations and payroll.
- Assessed employee performance on [Timeframe] basis and implemented corrective actions.
Administration Officer
Inter American Rent-A-Car
Abu Dhabi
2007.03 - 2008.04
- A Rent-a-car and general transporting company whose main contractors were
- Bechtel- UAE, Air India Abu Dhabi, ADNOC
- Responsibilities: o Coordinate and oversee technical and office administrative support work
- Develop and implement improved office and departmental procedures; overseeing well-defined programs and projects and providing expert professional assistance to management staff; and performs related work as required
- Managing trips of the corporate customers
- Prepare correspondence reports, forms, vouchers, work orders, and specialized documents related to the organizational unit
- Preparing Sales Order o Purchase Order Handling o Invoicing & Payroll management o Office Supplies Monitoring o Responsible for employees records
Administration
Ras Al Wadi Gen. Contracting
Company, Abu Dhabi
2007.01 - 2007.03
- Registering of internal and external documents
- Maintenance of controlled documents register
- Maintaining the Computer System
- Consolidation of reports
- Encoding Clients Information
Education
ICECS (Certificate course in English Communication skills -
ISO 9001-2008 In House awareness & Internal audit certificate. CORE COMPETENCIES LANGUAGE - undefined
Catholicate College
B.Com Degree - undefined
Indra Gandhi National Open University
2007
B.A - English Language & Literature
Mahatma Gandhi University
2006
Skills
- Payroll control
- Staff development
- Salary review
- Employment contracts
- Hiring and training
- Benefits administration
Interests
Interior Design
Travelling
Additional Information
- UAE Driving License holder
- Valid US Visa holder
Languages
English
Fluent
Arabic
Intermediate
Hindi
Advanced
Malayalam
Native
Tamil
Fluent
Chinese (Mandarin)
Beginner
Timeline
Administration & HR Manager
Continental Recruitment Services- SP LLC
2018.07 - Current
Administration Manager
Indo Gulf group
2012.03 - 2018.01
Administration Manager
Concord Advocates & Legal Consultants
2009.09 - 2011.06
Administration Officer
Inter American Rent-A-Car
2007.03 - 2008.04
Administration
Ras Al Wadi Gen. Contracting
Company, Abu Dhabi
2007.01 - 2007.03
ICECS (Certificate course in English Communication skills -
ISO 9001-2008 In House awareness & Internal audit certificate. CORE COMPETENCIES LANGUAGE - undefined
Catholicate College
B.Com Degree - undefined
Indra Gandhi National Open University
B.A - English Language & Literature
Mahatma Gandhi University
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