Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Sheharyar Shakeel

Sheharyar Shakeel

Abu Dhabi,U.A.E

Summary

Skilled in researching and recommending unique travel destinations, negotiating exclusive deals, and creating tailored itineraries to exceed customer expectations. Adept at managing high-volume workloads, handling customer inquiries, and staying up to date with industry trends to provide proactive and personalized travel experiences.

Overview

5
5
years of professional experience
14
14
years of post-secondary education

Work history

Travel consultant

Red Star Travels
Abu Dhabi, UAE
05.2022 - Current
  • Created and communicated clear, detailed itineraries ahead of travel.
  • Conducted calls professionally and politely to maintain excellent service standards.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Advised customers on visas and travel safety.
  • Prepared comprehensive travel itineraries using accessible formats for customers.
  • Resolved complaints, cancellations and refunds with mutually beneficial solutions.
  • Informed clients about cancellation policy and associated penalties.
  • Determined exact customer requirements and recommended destinations to suit.
  • Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.

Travel consultant

Green light Travel
Gujrat, PAK
08.2019 - 03.2022
  • Tracked flight prices to secure best-possible prices for customer trips.
  • Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.
  • Created and communicated clear, detailed itineraries ahead of travel.
  • Prepared comprehensive travel itineraries using accessible formats for customers.
  • Used destination knowledge to enhance customer trips with local recommendations.
  • Monitored flight costs and demand to achieve best-possible prices.
  • Recorded accurate passenger information to eliminate ticketing errors.
  • Maximized sales profits using proven upselling and cross-selling techniques.
  • Processed invoices and payment runs with complete accuracy.

Education

High School Certificate - Science

Shaukat Model Hight School
GUJRAT PAK
03.2015 - 07.2027

SSC Commerce I. Com - Commerce

Govt Zamindara Port Graduate College
Gujrat
09.2017 - 09.2019

Skills

  • LC carriers’ reservation system for Ticketing (eg Fly Dubai, Air Arabia, Air Blue, PIA, Salam Air
  • Airline Software’s: Abacus, Galileo GD’s, Local Pakistani Airline Web Application’s
  • Akbar Travel Portal, Skyscanner Portal etc
  • Flight and hotel reservations
  • VISA application assistance
  • Worldwide Tourist Visas Application Form Filling & Documentations
  • Booking Appointments through VFS Global/BLS and all other websites
  • Worldwide Travel Insurance (eg AXA, EKTA, AIG etc)
  • Research, study and explore travel destinations
  • Research and understand customs and international travel requirements
  • Global travel regulations
  • Organization and time management skills

Languages

English
Upper intermediate
Urdu
Fluent
Punjabi
Fluent

Timeline

Travel consultant

Red Star Travels
05.2022 - Current

Travel consultant

Green light Travel
08.2019 - 03.2022

SSC Commerce I. Com - Commerce

Govt Zamindara Port Graduate College
09.2017 - 09.2019

High School Certificate - Science

Shaukat Model Hight School
03.2015 - 07.2027

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Sheharyar Shakeel