To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work history
Senior Business Development Officer
Fixperts Contracting LLC
Dubai, UAE
11.2021 - 03.2023
1 year and 5 months (Productivity - AED 50K)
Demonstrated strong organizational and time management skills while managing multiple projects
Provided professional services and support in a dynamic work environment
Assisted with day-to-day operations, working efficiently and productively with all team members
Gained strong leadership skills by managing projects from start to finish.
Organised special sales at specific times to drive customer engagement and move high volumes of products.
Portfolio Solutions Executive
Commercial Bank of Dubai
Dubai, UAE
12.2016 - 09.2021
4 years and 9 months
Portfolio Sales (BT, Cash and Easy Installment plan)
Delivered a productivity of AED 2 Mio as average
Supported clients in setting clear financial goals with plans to achieve them.
Developed and maintained courteous and effective working relationships.
Portfolio Solutions Executive
RAK BANK
Dubai, UAE
10.2014 - 11.2016
2 years and 1 month
Portfolio Sales (BT, Cash and Easy Installment plan)
Delivered a productivity of AED 2.2 Mio as average
Supported clients in setting clear financial goals with plans to achieve them
Developed and maintained courteous and effective working relationships.
Direct Sales Executive
First Gulf Bank
Dubai, UAE
01.2013 - 07.2014
1 year and 7 months
Coordinated and distributed Daily Field Reports, communicating outcomes with clients and stakeholders.
Established and maintained positive, profitable client relationships through superb communication.
Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Senior Customer Service Advisor
24 7 Customer Inc, Bank of America
Bangalore, INDIA
03.2006 - 01.2013
6 years and 10 months
New Accusations- Bank of America, Email Support- (Target)
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Provided accurate, specific and timely performance feedback for CSRs.
Facilitated inter-departmental communication to effectively provide customer support.
Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Cross-trained and provided back up for customer service managers.
Education
Certificate of Higher Education - Science
Higher Secondary School
06.2001 - 10.2010
Skills
Revenue development
Sales leadership
Open and clear communicator
Market research expertise
Customer demographics understanding
Warm and cold calling
Performance goals
Languages
English
Fluent
Hindi
Fluent
Urdu
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Senior Business Development Officer - Fixperts Contracting LLC
11.2021 - 03.2023
Portfolio Solutions Executive - Commercial Bank of Dubai
12.2016 - 09.2021
Portfolio Solutions Executive - RAK BANK
10.2014 - 11.2016
Direct Sales Executive - First Gulf Bank
01.2013 - 07.2014
Senior Customer Service Advisor - 24 7 Customer Inc, Bank of America
03.2006 - 01.2013
Higher Secondary School - Certificate of Higher Education, Science
HR / Admin Officer Cum Public Relations Officer at Ghantoot Offshore Marine Industries LLC / Lagash Contracting Company LLCHR / Admin Officer Cum Public Relations Officer at Ghantoot Offshore Marine Industries LLC / Lagash Contracting Company LLC