Sheikha AlMauly

Cleveland Clinic Abu Dhabi

Post-Discharge Follow-Up Team and Patient Ambassador

2024 – Present

• Conduct post-discharge telephone calls to ensure patient understanding of care plans, medication regimens, and follow-up appointments.

• Address patient concerns, provide education, and escalate issues to appropriate healthcare teams.

• Act as a Patient Ambassador, fostering positive relationships and ensuring patient satisfaction.

• Collaborate with multidisciplinary teams to improve care transitions.

Discharge Coordinator (Medical-Surgical Floor)

2024

• Maintains records and data collection in area of responsibility.

• Coordinated discharge planning for patients, ensuring smooth transitions from hospital to home or other care settings.

• Educated patients and families on care plans, medications, and follow-up requirements.

• Worked with healthcare teams to implement individualized discharge plans and minimize discharge-related complications.

Registered Nurse, Medical-Surgical Unit

2020 – 2024

• Provided high-quality care to patients with diverse medical and surgical conditions.

• Monitored patient conditions, administered medications, and performed interventions based on care plans.

• Collaborated with physicians, nurses, and allied health professionals to deliver holistic patient care.