Sheinette Mae Paracuelles
Dubai,United Arab Emirates
Summary
Highly organized and proactive Executive Personal Assistant with strong experience supporting senior leadership, managing complex schedules, coordinating operations, and handling confidential information with discretion. Brings a solid background in hospitality, administration, procurement, and customer service. Known for exceptional communication skills, problem‑solving ability, and a calm, efficient approach in fast‑paced environments.
Overview
14
14
years of professional experience
14
14
years of post-secondary education
Work history
Executive Personal Assistant & Administrator
Capos Pizza
2024.09 - 2026.02
- Assisted in managing daily schedule of managing owner, including meetings, appointments, and travel arrangements.
- Screened and prioritised emails, calls, and requests to optimise executive’s time.
- Prepared meeting agendas, minutes, presentations, and briefing materials.
- Handled confidential documents and sensitive information with discretion.
- Aided in personal tasks such as appointments and household coordination.
- Managed personal errands and family-related scheduling when required.
- Organised and maintained files and documentation for easy retrieval.
- Drafted, proofread, and edited correspondence and internal communications.
- Coordinated logistics for events, conferences, and business trips.
- Tracked deadlines and action items to ensure timely completion.
Quote Analyst / Purchasing Assistant
Rebound Electronics
2022.08 - 2024.01
- Processed RFQs from customers and audited bills of materials.
- Dispatched RFQs to suppliers and facilitated pricing availability and delivery schedules.
- Compiled bid assessments and conducted price analyses for managerial approval.
- Updated quotations and data within the global trading system.
- Drafted purchase orders and collated quarterly sales reports, including gross margin requests.
Assistant Chief Concierge
Hilton Dubai Al Habtoor City
2019.12 - 2022.07
- Oversaw daily concierge operations to ensure high service standards and guest satisfaction.
- Managed guest requests, including reservations, transportation, and personalized services.
- Maintained strong relationships with local partners to enhance guest experiences.
- Supported check-in/check-out processes and ensured VIP and repeat guests received tailored service.
- Led team communication, training, and performance alignment with front-of-house goals.
Concierge Supervisor
Marriott International – Westin Al Habtoor City
2016.11 - 2018.07
- Supervised the Concierge team and ensured consistent high service standards.
- Assisted guests with travel plans, reservations, and special arrangements.
- Managed administrative tasks, including stationery, invoices, and operational needs.
- Oversaw transportation arrangements for individuals and large groups.
- Prepared staff rosters and performance appraisals.
- Ensured safety compliance and provided support to management.
Operations Supervisor
SM Prime Holdings, Inc.
2016.02 - 2016.06
- Supervised daily operations to improve workflow efficiency and team performance.
- Provided operational support to ensure all internal and external requirements were met.
- Handled operational concerns, customer service, and marketing activities.
- Prepared required reports and ensured accurate data and sales entries.
- Oversaw area security, maintenance, customer relations, and promotional activities to enhance overall operational performance.
Financing Officer
Toyota Cebu City, Inc.
2015.07 - 2015.11
- Reviewed and evaluated applicants’ credit advice.
- Collected and verified all required documents for bank processing.
- Prepared chattel documents and necessary client forms.
- Completed and organized all requirements for bank submission and booking.
Insurance Coordinator / Billing Staff
Toyota Cebu City, Inc.
2014.06 - 2015.07
- Coordinated with insurance companies on eligibility, approvals, payments, reconciliation, and other requirements.
- Filed Letters of Authority, tracked insurance claims, and updated Service Advisors on claim status.
- Prepared release papers and required documents with proper signatures and correspondence.
- Verified billing statements for accuracy.
- Prepared final bills for vehicles upon service completion.
Receptionist/ Telephone Operator
2013.09 - 2014.06
- Handled inbound and outbound calls, assisting customers with inquiries.
- Managed fax transactions, including sending and receiving documents.
- Supported front desk operations as a receptionist and performed multitasking duties as needed.
Hotel Staff (OJT)
Cebu Northwinds Hotel
Cebu City
2012.11 - 2013.02
Customer Service Assistant (OJT)
Max’s Restaurant (Ayala Branch)
Cebu City
2012.03 - 2012.04
Education
Bachelor of Science - Hospitality Management
Cebu Technological University
Cebu City 2009.01 - 2013.01
High School - undefined
Abellana National School
Cebu City 2005.01 - 2009.01
Elementary - undefined
Bislig Central Elementary School
Bislig City, Surigao del Sur 1999.01 - 2005.01
Skills
- Computer Literate
- Proficient in MS Office Applications
- Internet Savvy
- Problem Solving Skills
- Flexibility
- Teamwork
- Emotional Intelligence
- Interpersonal Skills
- Public Speaking
- Analyst
- Negotiating Skills
- Time Management
Timeline
Executive Personal Assistant & Administrator
Capos Pizza
2024.09 - 2026.02
Quote Analyst / Purchasing Assistant
Rebound Electronics
2022.08 - 2024.01
Assistant Chief Concierge
Hilton Dubai Al Habtoor City
2019.12 - 2022.07
Concierge Supervisor
Marriott International – Westin Al Habtoor City
2016.11 - 2018.07
Operations Supervisor
SM Prime Holdings, Inc.
2016.02 - 2016.06
Financing Officer
Toyota Cebu City, Inc.
2015.07 - 2015.11
Insurance Coordinator / Billing Staff
Toyota Cebu City, Inc.
2014.06 - 2015.07
Receptionist/ Telephone Operator
2013.09 - 2014.06
Hotel Staff (OJT)
Cebu Northwinds Hotel
2012.11 - 2013.02
Customer Service Assistant (OJT)
Max’s Restaurant (Ayala Branch)
2012.03 - 2012.04
Bachelor of Science - Hospitality Management
Cebu Technological University
2009.01 - 2013.01
High School - undefined
Abellana National School
2005.01 - 2009.01
Elementary - undefined
Bislig Central Elementary School
1999.01 - 2005.01