SHELLA ANN BETE
SHARJAH,UAE
Summary
Experienced logistics professional with extensive knowledge in import-export regulations and transportation logistics. Demonstrates operational efficiency through effective transportation coordination and customs compliance. Skilled in continuous improvement strategies, logistics oversight, and customer service excellence. Proficient in Microsoft Office Suite, particularly Excel, ensuring regulatory compliance and process improvement. Adept at supplier relationship management, cross-functional collaboration, and ethical decision making. Committed to enhancing resourcefulness and conflict resolution to drive organisational success.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Senior logistics officer
SHARJAH OXYGEN COMPANY
SHARJAH, UAE
04.2013 - Current
- Planned logistics across international boundaries to meet delivery requirements reliably.
- Liaised with customers and departments to ensure timely transportation of goods.
- Facilitated a seamless end-to-end supply chain by coordinating with third-party logistics providers.
- Implemented strategic cost reduction initiatives through careful vendor negotiations.
- Evaluated supplier services against performance criteria, pinpointing improvement opportunities.
- Worked closely with sales and production teams to align logistics plans with organisational goals.
- Monitored performance metrics to identify areas for continuous improvement.
- Streamlined processes for efficient cargo movement and reduced operational delays.
Sales officer
SHARJAH OXYGEN COMPANY
SHARJAH, UAE
01.2024 - 04.2025
- Coordinated cross-functional teams, improved communication and productivity.
- Delivered exceptional customer service to maximise client satisfaction.
- Handled customer queries efficiently, maintained high levels of customer satisfaction.
- Managed client relationships from early stages of sales process through to post-sales
- Fostered positive relationships with customers to enhance loyalty and retention.
Purchase assistant
SHARJAH OXYGEN COMPANY
SHARJAH, UAE
10.2012 - 03.2013
- Handled routine administrative tasks, supporting seamless daily operation within the purchasing department.
- Contributed positively to team morale by facilitating open communication amongst colleagues.
- Processed purchase orders, resulting in smooth procurement operations.
Office secretary
AGRAVANTE LAW OFFICE
VILLANUEVA, MISAMIS ORIENTAL, PHILIPPINES
03.2012 - 08.2012
- Supervised clerical staff, ensuring adherence to high-performance standards.
- Streamlined document processing to enhance operational efficiency.
- Maintained professionalism while handling sensitive documents and information.
- Managed office correspondence and filing systems, increasing overall efficiency.
- Organised and maintained a secure filing system for confidential files.
- Provided exceptional customer service, improving company reputation and client satisfaction.
- Drafted and distributed professional business letters and email correspondence.
- Handled incoming and outgoing parcels and correspondence efficiently.
Office assistant
INTEGRATED INSTITUTE OF ELECTRICAL ENGINEERS
CAGAYAN DE ORO CITY, PHILIPPINES
11.2011 - 01.2012
- Maintained a tidy reception area, creating a positive impression on visitors.
- Scheduled appointments effectively to ensure efficient time management for executives.
- Organised mail distribution, providing timely communication among employees and clients alike.
- Enhanced communication for better team coordination by answering calls and emails promptly.
Cashier
JOLLIBEE FOODS CORPORATION
CAGAYAN DE ORO CITY, PHILIPPINES
11.2007 - 01.2008
- Greeted customers warmly upon entry, responding promptly to needs.
- Handled high volumes of transactions efficiently during holiday seasons.
- Delivered exceptional customer care through proactive sales techniques.
- Managed queue effectively during busy periods for seamless service delivery.
- Advised customers on alternative products based on preferences or budgets.
- Maintained accurate records while balancing cash at day's end.
- Processed payments swiftly, ensuring a positive shopping experience.
- Resolved queries about store products to enhance customer satisfaction.
Education
Bachelor of Science - TECHNOLOGY COMMUNICATIONS MANAGEMENT
MINDANAO UNIVERSITY OF SCIENCE AND TECHNOLOGY
CAGAYAN DE ORO CITY, PHILIPPINES 06.2008 - 03.2011
Bachelor of Science - CHEMICAL ENGINEERING TECHNOLOGY
MINDANAO STATE UNIVERSITY - IIT
ILIGAN CITY, PHILIPPINES 06.2006 - 04.2007
High School Diploma - SECONDARY EDUCATION
ILIGAN CITY NATIONAL HIGH SCHOOL
ILIGAN CITY, PHILIPPINES 06.2002 - 04.2006
Skills
- Import-Export regulations knowledge
- Transportation logistics proficiency
- Operational efficiency
- Transportation coordination
- Import and export operations
- Customs compliance
- Continuous improvement strategies
- Logistics oversight
- Customer Service
- Interpersonal communication
- Resourcefulness
- Conflict Resolution
- Order processing
- Process Improvement
- Microsoft Office Suite
- Excel proficiency
- Regulatory compliance
- Customer service excellence
- Supplier relationship management
- Cross functional collaboration
- Ethical decision making
Languages
English
Fluent
Japanese
Beginner
Affiliations
- I love reading novels as a hobby as well as listening to different types of music to help me relax.
- Watching movies, TV series, anime and national geographic.
- Traveling places and taking scenic photos.
Loving life and work
Developing skills, social relations and self-confidence by means of working in a company that promotes constant changes not just to ones self but as a whole. Positive thinking and dedication to my job are what I am most proud of. People can be in any level in their respective profession but the most important aspect should be having the heart to commit on what we do.
References
References available upon request.
Timeline
Sales officer
SHARJAH OXYGEN COMPANY
01.2024 - 04.2025
Senior logistics officer
SHARJAH OXYGEN COMPANY
04.2013 - Current
Purchase assistant
SHARJAH OXYGEN COMPANY
10.2012 - 03.2013
Office secretary
AGRAVANTE LAW OFFICE
03.2012 - 08.2012
Office assistant
INTEGRATED INSTITUTE OF ELECTRICAL ENGINEERS
11.2011 - 01.2012
Bachelor of Science - TECHNOLOGY COMMUNICATIONS MANAGEMENT
MINDANAO UNIVERSITY OF SCIENCE AND TECHNOLOGY
06.2008 - 03.2011
Cashier
JOLLIBEE FOODS CORPORATION
11.2007 - 01.2008
Bachelor of Science - CHEMICAL ENGINEERING TECHNOLOGY
MINDANAO STATE UNIVERSITY - IIT
06.2006 - 04.2007
High School Diploma - SECONDARY EDUCATION
ILIGAN CITY NATIONAL HIGH SCHOOL
06.2002 - 04.2006
Similar Profiles
Erik FlemingErik Fleming
Medical Equipment Delivery Technician at Home Oxygen Company, IncMedical Equipment Delivery Technician at Home Oxygen Company, Inc
Reynaldo RiveraReynaldo Rivera
Outside Sales Representative at Acetylene Oxygen CompanyOutside Sales Representative at Acetylene Oxygen Company
Natasha MagillNatasha Magill
Branch Operations Manager at Oxygen Service CompanyBranch Operations Manager at Oxygen Service Company
Akshay J DoliyaAkshay J Doliya
Accountant General at Gulf Ocean Electrical Trading FZCOAccountant General at Gulf Ocean Electrical Trading FZCO
Monisha Reddy NMonisha Reddy N
Commerce, Economic ,Marketing and finance Teacher at Raman InstituteCommerce, Economic ,Marketing and finance Teacher at Raman Institute