SHELLY WILSON
Dubai
Summary
Results-driven car rental professional based in the UAE, specializing in high-volume rental operations. Skilled in fleet logistics management, I'm a positive and hardworking individual who always aims for the highest standards in any task. With excellent communication skills, I can connect with people from all walks of life. I work well under pressure and have the sales expertise to handle customer complaints and resolve challenging situations.
Overview
17
17
years of professional experience
Work History
TIK TOK RENT A CAR UAE
01.2021 - 01.2026
- Oversee the day-to-day rental operations for a fleet of vehicles, making sure they're used to their fullest potential while maintaining top-notch service standards.
- Boost monthly sales by offering supplemental liability and personal accident insurance to both tourists and locals.
- Work with the maintenance team to make sure all vehicles meet the 'Ready-to-Rent' safety and cleanliness standards.
- Managed front-desk check-ins and check-outs, cutting guest processing time by 20% with quick and efficient document verification.
- Resolved complex customer issues regarding vehicle performance or billing, maintaining a professional demeanor at all times.
Production Supervisor
APOLLO TYRES KERALA INDIA
01.2009 - 01.2021
- Handling employee schedules and keeping track of attendance.
- Managing day-to-day production operations.
- Keeping an eye on production processes involves spotting and tackling any issues that come up, like bottlenecks or quality concerns.
- Boosting workflow and efficiency by spotting areas that need improvement and making changes to simplify and speed up the production process.
Education
Higher Secondary Education -
GOVERNMENT OF KERALA BOARD OF HIGHER SECONDARY EXAMINATION
04.2001 -
Skills
- Effective Resolution
- Public Relations
- Teamwork
- Managing time
- Leadership
- Communicating Effectively
- Computer Literacy
- Excel
- Word
- Creating posters
Languages
- Hindi
- Malayalam
- Tamil
- English
- Hindi
- Malayalam
- Tamil
Personal Information
- License: UAE [LMV]
- Date of Birth: 02/21/91
- Marital Status: Married
- Visa Status: Own visa (Currently in the grace period)
Timeline
TIK TOK RENT A CAR UAE
01.2021 - 01.2026
Production Supervisor
APOLLO TYRES KERALA INDIA
01.2009 - 01.2021
Higher Secondary Education -
GOVERNMENT OF KERALA BOARD OF HIGHER SECONDARY EXAMINATION
04.2001 -